Job Information
Healthpeak Properties, Inc. Commercial Property Manager in Tacoma, Washington
POSITION RESPONSIBILITIES
The Property Manager (PM) will be responsible for a portfolio of Outpatient Medical properties in their designated location. The ideal candidate will have experience with healthcare facilities and have a proven track record of managing relationships with key members of healthcare systems. Responsibilities include but are not limited to:
Develop and maintain strong working relationships with our healthcare partners, decision makers and tenants
Schedule ongoing meetings with tenants to review property operations and to maintain satisfaction
Address tenant concerns quickly, professionally, and economically
Develop annual operating budgets, reforecasts, for each property with focus on excellent maintenance of asset while also understanding impact on NOI and performance within larger portfolio. Prepare monthly financial reporting package providing explanation and details for expense variances and accounts receivable issues/activity.
Maximize recoverable income on a property-by-property basis
Prepare and submit 5-year capital plan for approval
Monitor accounts receivable and provide appropriate collection efforts based on Lease and tenant relationship
Tour and inspect each property on a regular basis, (at a minimum 50% of time each week on properties), to assess and evaluate conditions, performance, expectations, and compliance. Coordinate inspections for each building with engineering team and vendors to correct any identified issues
Tour vacant space and support leasing efforts
Oversee Facility Maintenance Team and work directly with Chief Engineer/Supervisor on building and team strategies and plans to ensure continuity of building operations, which includes current work order portal reporting
Regularly review vendor performance and communicate and coordinate with account manager to ensure highest level of service
Recognize, troubleshoot, and resolve day to day issues which may be or may not be apparent in existing systems and processes
Coordinate and interact with Project Management, Construction Management and/or Facilities Team on tenant improvement and capital projects. Directly manage and coordinate tenant improvements and capital projects within role’s expectations. Attend construction meetings.
Provide formal supervision, training and development support to employees. Perform performance evaluations and coaching
Coordinate and implement portfolio specific tenant outreach programs
Coordinate annual tenant survey process, including annual action plan implementation
Coordinate all phases of pre- and post-move in process
Coordinate and manage employees and Facilities Team daily activities
Ensure operational compliance (i.e., vendor contract reviews, insurance certificate compliance, tenant contact audit, update MRI and current work order portal, etc.)
Assist with acquisitions and dispositions, as required
Perform administrative duties as necessary
Perform other duties as assigned
Sustain a high level of confidentiality with all company information
Ability to travel – 30%
Support and adhere to Healthpeak's corporate compliance policies and procedures
Attendance is an essential function of the job and is required in-office at company office or at properties five (5) days per week
Competitive benefit package and annual salary commensurate with experience: $90,000 - $100,000 plus generous cash incentives
POSITION REQUIREMENTS
Bachelor’s degree in marketing, Business, Real Estate, Finance, and/or Accounting
A professional designation from BOMA, IREM, or CCIM preferred
Minimum of 5 years of experience in commercial real estate property management. Experience in healthcare property management strongly preferred.
Experience in the analysis of operational and financial data
Possess strong initiative and sense of personal responsibility
Ability to establish and maintain rapport with business community and interact with various levels of professionals
Excellent written and verbal communication skills
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