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City of Tacoma WA Business Analyst II-SAP Financial Accounting & Controlling (FI/CO) in Tacoma, Washington

Business Analyst II-SAP Financial Accounting & Controlling (FI/CO)


$70,449.60 - $89,918.40 Annually


Tacoma, WA

Job Type


Remote Employment



Information Technology

Job Number



Information Technology


12/14/2022 12:00 AM Pacific

  • Description

  • Benefits

  • Questions

Position Description

City of Tacoma requires employees to reside in WA State

A pplicants must be authorized to work in the United States, there is no sponsorship available for this position.

The City of Tacoma’s Information Technology Department, SAP Center of Expertise is currently recruiting for a highly motivated, energetic, qualified candidate interested in innovation, to join its Business Solutions Functional team. The team is responsible for the configuration, support and maintenance of the City’s SAP ECC 6.08 ERP application. The employee in this position serves as a subject matter expert for SAP modules Financial Accounting (FI) and SAP Controlling (CO). This work requires independent analysis of moderate and complex situations and strong communication skills.

The Functional Analyst position is a mid-level position in the Business Analyst series, with excellent promotional growth opportunities, learning from Senior Analysts on the SAP FMAS Functional Analyst Team and working directly with the Business Units and other IT Teams, The responsibilities of this classification include providing functional analytical support to end users, translating business requirements into functional solutions, collaborating with SAP ABAP development team and performing testing for projects and production support initiatives. Business Analysts will conduct workflow and interface analysis, develop custom reports and queries, execute testing during implementation of processes, upgrades, conversions and enhancement requests.

The candidate must have knowledge of SAP Financial Accounting & Controlling processes or application experience in the SAP FI/CO modules to perform the primary duties & responsibilities:

  • Provide support on Service Requests and Incidents reported by end user community; including troubleshooting, root cause analysis and corrections to solve issues in Production systems.

  • Analyze business requirements to determine if a request can be fulfilled by business process changes or if a technical solution is required via configuration change and/or development.

  • Collaborate with business and technical teams to design functional solutions to fulfill business requirements; design, build, test and deploy functional solutions.

  • Document processes and functional specifications for system changes and partner with development team through build and testing cycles.

  • Identify and document requirements for integrations between SAP and other City Enterprise applications, construct business processes and workflows

  • Communicate effectively with customers and team members on complex and integrated system processes and applications; provide input to proposed solutions, projects, and modifications.

  • Execute functional changes, conduct unit testing and system integration testing.

  • Coordinate user acceptance testing and parallel testing with end users; verify data integrity and testing results

  • Maintain system integrity by following best practices for configuring, developing, testing, security and system maintenance.


The City of Tacoma offers a generous program of employee benefits:

  • Full-time telecommuting capability

  • Outstanding working conditions and an exceptional quality-of-life environment

  • Affordable benefits

  • Medical coverage for eligible employees, spouses/domestic partners and dependents, including children up to age 26

  • Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits

  • Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26

  • Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code

  • Personal time off

  • 13 Paid holidays

  • A lifetime benefit pension plan

City of Tacoma Commitment to Diversity and Inclusion

Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.


Bachelor's degree required in Information Technology, Business or Public Administration or a related field


Two (2) years functional experience related to SAP Financial Accounting & Controlling processes


Four (4) years of experience working specifically with SAP Financial Accounting & Controlling (i.e. analysis, system maintenance, or troubleshooting/problem resolution)

Desired Qualifications

SAP: four years of functional experience in the SAP Financial Accounting (FI) and Controlling (CO) modules with a good understanding of the integration points with other modules (i.e. Procurement and Material Management)

Knowledge & Skills


This classification includes and builds upon those competencies in the lower classifications of this series

Tech Savvy - Demonstrates ability to anticipate and adopt innovations in digital and technology applications.

Balance Stakeholders - Anticipate and balance the needs of multiple stakeholders. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, and on time.

Ensure Accountability - Can be relied upon to achieve excellent results with little need for oversight.

Selection Process & Supplemental Information

To be considered for this career opportunity please apply online and attach the following :

  • A detailed resume

  • Cover Letter that includes job experience, major responsibilities and accomplishments related to this position.

    In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

    Candidates who are eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application , to be eligible for review for Veteran's Preference points, with redacted birth date and social security numbers.

Examination Process:

This is a competitive selection process. Applicants must submit a resume and cover letter. Applicants who meet the minimum qualifications will have their responses to Supplemental Questions # 9-12 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test . It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers. DO NOT respond with "see resume" in lieu of answering these questions; this will result in a failing score.

Reference checks will be conducted on final candidates and appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 120. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.

The City of Tacoma

Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of over 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim.

When you work for the City of Tacoma you'll have the opportunity to enjoy a healthy work/life balance , the potential for flexible schedules with some job classifications, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny :

The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Communication from the City of Tacoma:

We primarily communicate via email during the application process. Emails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NEOGOV application process, or questions regarding this job announcement, please call Human Resources at (253) 591.5400 before 4:00 pm of the closing date of the job announcement.

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.


The Supplemental Questionnaire is part of the application and testing process; accordingly, it should be completed carefully. Do NOT indicate "see resume" or copy unrelated content from your resume when answering these questions. This information will be used to determine whether you meet the minimum qualifications for this position, and will be used as a test to create an Eligibility List for this position. INSTRUCTIONS: Answer all information requested in each question, failure to do so may result in not passing the test. I certify that the information provided is accurate and complete to the best of my knowledge. I understand that any falsification may cancel any terms, conditions or privileges of employment. Please indicate "Yes" to show that you have read and understand these instructions.

  • Yes

  • No


    Applicants must be authorized to work in the United States for any employer. There is no sponsorship available for this position. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?

  • Yes

  • No


    Please select the highest level of education that best describes you. Please select only one.

  • High school diploma or GED

  • Some College

  • Associate's Degree

  • Bachelor's Degree

  • Master's Degree


    If no degree do you have at least four (4) years of experience working specifically with SAP Financial Accounting & Controlling (i.e. analysis, system maintenance, or troubleshooting/problem resolution)

  • Yes

  • No


    Do you have at least two years of support experience in information technology analysis, system maintenance, or troubleshooting / problem resolution?

  • Yes

  • No


    Do you have a minimum two years of functional and/or end user experience with SAP Finance, Accounting and Controlling processes?

  • Yes

  • No


    If you answered yes to question #6, please describe your background and experience with SAP configuration, SAP related projects, and/or experience with SAP Finance and Controlling processes. Please do not refer to your resume in lieu of answering this question. If you do not have any experience in this area, please state "n/a".



    Questions #9-12 are the experience and training test that will be used to establish the eligibility list. These questions will be scored by subject matter experts who will not have access to any of your application materials, and will provide scores based solely upon your answers to the questions. Your answers must stand on their own merit. DO NOT RESPOND WITH "SEE RESUME" in lieu of answering this question, as raters will not have access to your resume or application and this will result in a score of 0 points and you will fail the test. Your score on the experience and training test will ONLY reflect your response to the questions asked.

Please indicate "Yes" that you have read and understand the instructions for questions #9-12.

  • Yes

  • No


    Please describe the SAP Finance processes and integration points with other SAP modules such as Payroll, Purchasing, Materials Management and Inventory Management. If you do not have any relevant experience in this area, please state "n/a".


    Please describe your background and experience in working an SAP or any other projects. If you do not have any relevant experience in this area, please state "n/a".


    Please describe your background and experience with an SAP implementation project. Please specify SAP version, dates of implementation/project, and your role. If you do not have any relevant experience in this area, please state "n/a".


    Please describe a project where you were required to learn new functionality and how you implemented the service. If you do not have any relevant experience in this area, please state "n/a".


    Please tell us how you learned about this job opening.

  • Job Interest Card notification

  • Internet search

  • Professional organization

  • Military organization

  • Union job posting

  • City of Tacoma employee

  • Online job board posting

  • Word of mouth

  • LinkedIn

  • SEED

  • TTEP (Tacoma Training and Education Program)

  • Indeed

  • Facebook

  • Instagram

  • Careers in Government

  • Government Jobs


  • Outreach Event


    Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings.

    Required Question


City of Tacoma


Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764





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