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Job Information

Office Depot Print Control Lead - Digital Print in Sumner, Washington

Responsibilities

The CPD Client Services Lead is the primary customer point person for all Service Delivery Programs within assigned accounts. This individual partners closely with CPD Sales Resources, RPC Contacts, Outsource Services Leadership, and 3rd Party vendors to design, develop, and implement ongoing strategies to ensure the highest levels of customer support and account growth. As complexities arise through the implementation of unique programs and enterprise level solutions, the Lead will work directly with their Key Client Contacts to build custom programs essential to ongoing client operations. In all instances, this individual will be responsible for strategic decision-making as it pertains to the custom development of service delivery programs and systems. Key areas of activity will center around: Account Communications, Training, Program Launch, and client customer satisfaction. The Lead will be the single point-of-contact for all CPD service delivery activities for their specific group of accounts or designated programs. This individual may be required to travel up to 75% in order to meet with clients, and may be placed onsite within a client's offices.

Qualifications

Bachelors Degree and minimum 5;years of related experience.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Other Information

  • Professional level presentation skills

  • Excellent verbal and written communication skills

  • High business process skills

  • Understanding of business problem-solving

  • Strong organizational and time management skills

  • Advanced selling and negotiation skills

  • Demonstrated ability to initiate and analyze complex or undefined issues to determine proper course of action

Minimum of 1+ years Copy & Print industry experience in the design and implementation of comprehensive e-commerce order submission and fulfillment systems. In depth knowledge of online order management, sourcing, and production fulfillment systems and applications.

1+ years progressive experience in tactical execution and strategic planning relative to graphic communications applications. Demonstrable Project Management Skills and experience

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records

City & County of San Francisco Fair Chance Ordinance

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