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Gonzaga University HR Study Abroad Applications Coordinator (Terra Dotta) in Spokane, Washington

Who We Are

At Gonzaga we don't just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for -- and they know how valuable our mission is to the success of our institution. Our diverse selection of benefits is part of Gonzaga's commitment to care for and meet the needs of our employees and their families. The University provides full-time employees in their first year: a PPO Medical plan administered by Premera Blue Cross, employer-paid dental programs through Delta Dental, vision coverage through VSP, employer-paid Life Insurance, and optional employee-paid Life Insurance through Lincoln Financial, TIAA 403(b) Retirement plan including free onsite financial planning and advising, Employee Assistance Program through Supportlinc, Zagfit Wellness program with access to GU's onsite fitness center and Spokane Transit Authority (STA) bus passes. Additionally, full-time (40 hours per week) staff employees accrue 4 hours of sick time per pay period (pro-rated for less than 40 hours/week), vacation time starting at 5 hours per pay period (pro-rated for less than 40 hours/week) and 17 paid holidays. Additional benefits such as Long Term Disability and Tuition Waivers are available after the first year of employment. For more information, click here{rel="nofollow"}. Job Purpose This position provides clear, thorough, and knowledgeable customer service related to Terra Dotta (TD) Software for Study Abroad (SA) in order to support a streamlined experience for all stakeholders. The role serves as the primary Terra Dotta administrator for the the SA team, manages day-to-day tasks within the software platform, and is the main point of contact for users of the software. The coordinator will serve as the data manager and facilitate data collection, reporting and analytics efforts to expand study abroad access and capacity and will monitor best practices in the field to advise on software usage and improvements, coordinate, develop, and execute Terra Dotta training program for all users, create handouts, quick references, and guides for users, and demonstrate ability to self-train and learn new software as needed. In addition, this position will provide support for coding in banner and website updates as needed. This hire will lighten the heavy administrative load of the Associate Director of Study Abroad, the Senior Study Abroad Advisor, and the Assistant Director, allowing them to focus on student advising and pre-departure training for global experiences, engage in portfolio cross-training to minimize disruption in case of absences or departures, enhance their awareness of mental health challenges and resources, train to support the complexity of managing crises abroad, and actively participate actively in the current campus-wide strategic plan and diversity conversations. Minimum Qualifications -At least one year of demonstrated experience in Terra Dotta Software for Study Abroad or similar enrollment management software -Experience studying abroad or working in the field of international education -Experience writing and editing content for a website, brochure, or publication EEO Statement Gonzaga University is a Jesuit, Catholic, humanistic institution, and is therefore interested in candidates who will contribute to its distinctive mi