Job Information
Washington State University Student Learning Center Program Assistant in Spokane, Washington
Student Learning Center Program Assistant
Available Title(s):
107M-YNCSNPS - Program Assistant
Business Title:
Student Learning Center Program Assistant
Employee Type:
Classified
Time Type:
Full time
Position Term:
12 Month
Position Details:
Summary of Duties:
The Student Learning Center Program Assistant (SLCPA) provides support for all programs within the College of Medicine MD program Student Learning Center. The SLC currently supports all 320 MD students concurrently.
The Program Assistant works closely with SLC leadership in scheduling both individual coaching meetings and coaching faculty meetings for three unique coaching programs across all four years of the MD educational program. The SLCPA also provides support for scheduling meetings and tracking accommodations for MD students. They provide scheduling support for individual learner coaching needs including students who will need remediation. Finally, the SLCPA works with multiple stakeholders across offices to update web resources and completes logistical planning for student learning workshops.
Essential Job Functions:
40% Coaching Programs Support
35% Individual Learner Support
10% Accommodations Support Services
10% Event Coordination
5% Other
Required Qualifications:
High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
Additional Requirements:
• Strong computer skills including proficiency with Microsoft Office Excel, Outlook, and Word.
• Skills or ability to develop skills in SharePoint.
• Experience in a setting related to student disability services and/or reasonable accommodations such as a disability services office, student affairs team, diversity center or related entity.
• Excellent written and spoken communication skills.
• Demonstrated experience effectively handling confidential and sensitive information.
• Strong customer service skills.
Preferred Qualifications:
• Experience in the healthcare industry, higher education, or medical schools.
• Certification and/or training in areas related to disability services, reasonable accommodations or ADA.
• Experience communicating with individuals at all levels of an organization.
• Experience with complex scheduling of a high volume number of meetings.
• Experience monitoring tasks, events, or files to ensure compliance with established requirements.
Additional Information:
Area/College: Elson S. Floyd College of Medicine
Department Name: Office of Student Experience
City, State, Zip: Spokane, WA 99202
Department Link: https://medicine.wsu.edu/
Monthly Salary: $3,239 to $4,299 | Range 37 [Step A-M] | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28. Step M is typically a longevity step.
Benefits: WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and