Work in Washington Veterans Jobs

The City of Spokane is hiring a Senior Case Manager. This role involves advanced social work, focusing on outreach and direct support for community members with social service needs. You'll work closely with the Spokane Fire Department and behavioral health emergency services to assist people facing mental health, behavioral health, and other social challenges.

MINIMUM QUALIFICATIONS

Combinations of education and experience equivalent to the following minimum qualifications are acceptable.

• Education: A Master of Social Work degree (MSW) from an accredited college or university.
• Licenses and Certifications:
• Applicants must possess a valid driver's license, to be maintained throughout employment.

• A Substance Use Disorder Professional Certification is desirable, though not required.

   

EXAMPLES OF JOB FUNCTIONS

This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.

• Conducts needs assessments including mental health assessments. Utilizes motivational interviewing and solution-focused skill sets.
• Develops and facilitates behavioral/mental health care plans and follow-up plans.
• Coordinates cases where high acuity of need exists. Handles short-term interventions with a focus on crisis intervention.
• Facilitates collaborative problem-solving for individuals as a liaison between the individuals, families, caregivers, and service providers.
• Establishes and supports relationships with other community social service providers.
• Responds to requests for information and serves as liaison with other City departments, divisions, agencies, and the community.
• Participates in system planning, including representation on various committees.
• Analyzes obstacles and gaps in service delivery systems and advocates for changes. Consults with management and other agency professionals on complicated issues.
• Promotes best practices in treatment approaches, support systems, and interventions.
• Participates in program development and improving best practices for community outreach.
• Provides training on social service resources to front-line personnel. Attends and testifies at court hearings or other legal proceedings.
• Prepares and maintains records, memos, correspondence, and reports on social services activities.

• Performs related work as required.

   

Please click "apply" to view the Civil Service examination details on the official job posting.

BENEFITS

• Medical
• Dental
• Vision
• Life Insurance
• Long-Term Disability Insurance
• Flexible Spending Account
• AFLAC
• Defined Benefit Pension Plan
• Deferred Compensation
• Legal Shield/ID Shield
• Pet Insurance

• Voluntary Term Life Insurance

   

We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.