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Providence Health & Services RN - Case Manager in Spokane, Washington


Providence is calling a Registered Nurse (RN) - Case Management ( Case Management , Day Shift, 1.0 FTE) to Providence Sacred Heart Medical Center in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Practice leadership functions in Case Management Services, within Service Lines and on units:

  • Identify own learning needs and performance improvement areas and seeks to meet needs through opportunities within and outside of Providence Sacred Heart Medical Center.

  • Give feedback and performance review evaluations of related staff and evaluation of major work processes constituting management of care.

  • Provide evaluation feedback to other members within service lines and related staff who provide direct care.

  • Contribute data, information and analysis to identified committees / task forces within Case Management Services group related to case management work, standards, education, operational methods, and quality improvement.

  • Participate in performance / quality improvement efforts at multiple levels including self -improvement, case management improvement, and interdepartmental improvement efforts. Contributes consistently to P.I. / Q.I. work and outcomes.

  • Participate in HQI efforts as defined through Medical Center P.I. Leadership.

  • Supply analyzed information from utilization management and clinical/financial factors to service lines in which they are involved.

  • Use face to face negotiation, constructive conflict resolution, collaborative conflict resolution, and collaborative problem-solving with physicians, staff, patients/families and others in provision of patient service.

  • Participate in hiring, and assignment processes within Case Management leadership decision structure, as requested by management.

  • Exercise independent judgment and discretion in a collaborative environment.


Required qualifications for this position include:

  • Bachelor of Science degree in Nursing (BSN)

  • Current Registered Nurse (RN) licensure in Washington State

  • Utilization Review/ Utilization Management

  • 3 years of Case Management, Utilization Review

Preferred qualifications for this position include:

  • 3 years of acute care hospital nursing experience

  • Previous case management experience

About the hospital you will serve.

Providence Sacred Heart Medical Center has a commanding presence in Spokane, Washington and is a beacon of hope and healing for patients throughout the region. We have over 600 beds and are chosen by people from across the state for the da Vinci surgical robotic for heart surgery and parents from all over the Inland Northwest who have children with life-threatening conditions know they’ll find the care and comfort they need at Sacred Heart Children’s Hospital.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Case Management

Location: Washington-Spokane

Req ID: 260907