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Catholic Charities Eastern Washington Regional Operations Manager in Spokane, Washington

WE OFFER EXCELLENT BENEFITS:FREE Medical InsuranceFREE Dental InsuranceSick leave (1 week paid sick leave immediately upon hire plus regular sick leave accrual)Vacation (Minimum of 2 weeks paid vacation)Discounted health membershipsRetirement (Employer contribution-3% contribution and an additional 3% employer match)FREE Long-Term Disability InsuranceFREE Life Insurance13Paid HolidaysStaff Tuition discounts for St. Anne’s Children & Family CenterJob Summary:The primary purpose of the Regional Operations Manager is to manage, guide, direct and provide leadership for the assigned region and Property Managers.This position is responsible forthe support of the management of properties serving formerly homeless and very low-income disabled individuals with multiple barriers to housing stability.Ensures that housing services are offered in a fair, respectful, trauma informed, and culturally proficient manner consistent with Catholic Charities mission. Supports and execute the Company’s strategies related to property management operations by directing the team members on the assigned portfolio of properties, and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives.Job Duties/ResponsibilitiesTo perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.Communicates, enforces, and follows the Company’s established policies and procedures by monitoring and auditing compliance, reviewing reports and data related to operational processes, correcting violations or infractions, and implementing measures and tools that prevent deficiencies.Conduct frequent site visits to all properties to verify company standards are being maintained and buildings comply with all code and safety requirements; evaluates property management staff, maintenance, grounds, and housekeeping operations in areas of efficiency.Review Daily Activity Reports to assist Property Managers in performance and goal attainment including the financial performance of the properties, occupancy, rent collection, timely unit turns, work orders and other daily functions required for the health of the property.Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.Seek out ways to improve operations of the properties on your portfolio and involve property ownership in value-add conversationsProvides leadership to the team of community managers by providing training to team members, and by managing their performance in accordance with Company policies, values, and business practices.Track and approve employee timesheets.Conduct annual written Performance Evaluations and Development Plans in your portfolio.Assure that each on-site Management Office is properly equipped for the operational functions required. Make recommendations to the Housing Director for any improvement or purchases needed.Assist in developing each property's operating budget