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Veterans Affairs, Veterans Health Administration Program Support Assistant (OA) in Spokane, Washington

Summary The primary purpose of this position is to provide administrative support to critical programs and staff members in the Quality, Safety and Value Service and the Environmental, Safety & Health and Informatics & Analytics Department at the Mann-Grandstaff Veterans Affairs Medical Center in Spokane WA. Responsibilities Major duties include but are not limited to: Provide administrative support to critical programs and staff members in the Quality, Safety & Value Service Ensure the smooth functioning of administrative processes and institute new processes or improvements to existing ones Incorporate changes to Medical Center Policies and Standard Operating Procedures Prepare, maintain, and file correspondence, manuals, directives, MGVAMC policy and place documents in the Joint Commission, Environment of Care, Life Safety, GEMS, Fire Safety, Safety Management Record, transcribe and type minutes, correspondence, forms, inspection reports, and MGVAMC memorandums from rough drafts, notes, or oral instructions Prepare letters for signature by the Chief of Quality, Safety & Value, and/or Executive Leadership Maintain employee timecards for Quality, Safety & Value Service according to VA procedures Create spreadsheets to aggregate data used by safety professionals Perform other duties as assigned Work Schedule: Monday-Friday 8:00am-4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Telework is available on an ad hoc basis, determined by the needs of the service and supervisor approved. Virtual: This is not a virtual or remote position. Position Description/PD#: Program Support Assistant (OA)/PD704690 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Physical Requirements: The work is sedentary and requires sitting, intermittent walking and some standing. The work occasionally requires the carrying of light objects such as files, books, and reports weighing less than 15 pounds. The use of a keyboard is required to access a computer to perform the work. Occasionally visits administrative work areas around the VA campus site, such as HR, Fiscal, or the Business Office (HCAS). Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. 5 CFR 330.502 - General restriction on movement after competitive appointment applies. Qualifications To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 12/30/2024. Typing Proficiency: In addition to meeting experience requirements as listed below, applicants for these positions (Office Automation - any grade) must demonstrate a typing speed of at least 40 words per minute. At this time applicants are being asked to self-certify. Please Note: Self-certification may be verified via administration of the appropriate performance test. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization and that provided the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience must demonstrate the following: performing standard clerical assignments by gathering engineering data used to develop reports, reviewing documents for proper grammar, spelling and punctuation, and operating computer hardware and software (such as: MS Word, MS Excel, MS Outlook, or SharePoint). Examples of specialized experience would typically include, but are not limited to: Collect, compile, and track data and statistical information independently from existing data bases in order to provide comprehensive support; coordinate incoming data from a variety of sources, reviews documents, reports, and/or applications or omissions and inconsistencies, and ensures data entry is complete and accurate; develops and manages applicable facility contracts; reviews and distributes incoming mail, manages suspense's, prepares outgoing mail and prepares office correspondence; answers phones, responds to information inquires and takes messages, receives visitors and directs them to appropriate staff, and maintains filing systems. Coordinate meetings, prepare meeting minutes and schedules conferences. Nonclinical support by telephonic technical trouble shooting of equipment. Nonclinical documentation in electronic health care record system. OR, Education (Transcripts Required): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years above high school level education in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR, Combination (Transcripts Required): Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of specialized experience and education. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information "Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act." Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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