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Girl Scouts of Eastern Washington and Northern Idaho Placement Specialist - Girl Scouts! - Spokane in Spokane, Washington

Girl Scouts of Eastern Washington and Northern Idaho is looking for a goal oriented person to join our dynamic membership team. The Placement Specialist supports the membership team by assisting with placement of girls into Girl Scout troops. This position requires heavy phone use and good time management skills. Salesforce knowledge a plus. Ability to learn and use a customer service platform a must.FULL-TIME with full benefits! Monday thru Friday, 8AM to 5PM - $20. to $23. per hour - DOEGSEWNI is a non-profit organization. The GSEWNI council serves an area comprised of 19 counties in Central and Eastern Washington, and 10 counties in Northern Idaho for a total of 29 counties covering 67,000 square miles. The council is headquartered in Spokane, Washington and has regional field staff located in the Tri-Cities, Washington and Coeur d’ Alene, Idaho. GSEWNI serves approximately 4,000 girls in kindergarten through 12th grade with the help of 2,000 dedicated adult volunteers. Girls are at the center of everything we do as a council. Girl Scouts is the preeminent leadership development organization for girls, the leading authority on girls’ healthy development and we are working daily with girls and women to transform the leadership landscape for girls into the next century.POSITION SUMMARY:The Internal Placement Specialist is responsible for successfully culminating recruitment efforts by initiating and pursuing communications strategies and protocols needed to convert prospective members (leads) to registered members. She/he is responsible for moving potential members through the system, finding them troops as needed, converting parents to leaders through phone or email, and assisting new members with the registration process in Volunteer Systems. This position displays excellent time management skills and is able to prioritize their work day based on the needs of the task queue of potential members, and displays excellent customer service skills, making sure that members are placed in a timely, efficient manner.PRIMARY RESPONSIBILITIES OF POSITION: *Supports implementation of membership recruiting marketing strategies outlined in the council’s strategic plan, annual business plan and/or other council goals primarily through phone and written follow-up contacts with prospective members and community partners. *Utilizes Girl Scouts of Eastern Washington and Northern Idaho volunteer database system to support external recruitment efforts and is able to finalize membership enrollment leads. *Follows up on new leads and referrals resulting from field activity in a timely fashion. *Owns and manages Opportunity Catalog in volunteer systems. *Moves parents and volunteers through the system, helping place them in troops. *Communicates with leaders in regard to placement of girls, management of their troop online, and changes within their troop. *Manages troop transfers. *Responds to automated tasks from volunteer systems. *Performs data entry into specific data fields using database commands, formats records as necessary into the council’s integrated volunteer systems, and maintains confidentiality of all processed information based on standards set in the Standard Operating Procedure Manual. *Works closely with External Recruitment Specialists, creating opportunities in volunteer systems as needed, and notifying Recruitment Specialist of face-to-face recruitment needs in the community. *Works closely with the troop support team, ensuring that the Troop Support Specialist is notified of new members placed. *Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scouts message of pluralism and diversity to members of the council. *Works with cross-functional teams to determine or develop innovative t