Job Information
Avista Utilities Medical Assistant in Spokane, Washington
Description
Closes: September 22, 2024Starting Range: $20.63-$26.20 per hourFull Range: $20.63 to $28.99 per hour
Job DescriptionIn this role, you'll be the first point of contact, welcoming and preparing patients for visits with our Advanced Registered Nurse Practitioner (ARPN) and Physician’s Assistant at the Avista First Care Clinic. You’ll record health histories, take vital signs, and perform minor procedures, placing you at the heart of patient care. You'll work closely with our fantastic Registered Nurses (RNs), schedule appointments, and ensure smooth operations for occupational health concerns. Your top-notch administrative skills will keep our occupational health department and medical clinic running smoothly, all within a supportive environment that values collaboration, innovation, and continuous learning.
Assists with preparing patients for the ARNP/Physician’s Assistant by obtaining and recording health history including medication reconciliation.
Takes vital signs and performs minor procedures such as suture removal , wound care, ear lavage etc. Collects specimens for Department of Transportation (DOT) Drug Testing and obtains laboratory specimens based on provider’s orders including but not limited to blood draws, wound cultures, and urinalysis. Administers vaccinations and coordinates flu clinics. Performs minor first aid tasks independently.
Handles the administrative functions of the occupational health department and medical clinic and in compliance with confidentiality requirements. Keeps medical records in order and ensures all patient paperwork is filled out and all patient demographics are in the chart. Gets all prior medical records needed for the appointment from other medical offices including medical records release and making referrals.
Sends in prescriptions to patient’s pharmacy electronically, ensuring patient’s lab specimens have all been collected, schedules follow-up appointments, calls /faxes referrals, and ensures charts are signed off.
Triages incoming phone-calls to the clinic, serves as the initial contact for employees utilizing the clinic, and coordinates the daily schedule of the clinic. Navigates an Electronic Medical Record (EMR) system to communicate within the office.
Files and processes incoming invoices, correspondence, and other mail. Keeps the clinic’s inventory stocked and ensures the exam rooms are stocked with needed supplies.
Oversees Avista’s db (decibel) blocker program (fits new employees for db blockers and keeps track of refits, travels to outlying offices for fittings, ensures departments pay db blocker invoices for their employees) and other hearing conservation requirements. Performs audiograms per Council for Accreditation in Occupational Hearing Conservation (CAOHC) guidelines.
Knowledgeable of and helps to communicate Avista’s policies related to the clinic, worker’s compensation, short-term disability, hearing conservation, and other policies to employees.
Requirements
Certified Medical Assistant License and current First Aid and CPR required.
2+ years of administrative and clinical experience in a medical office environment.
Experience with taking vital signs, obtaining medical histories, and performing detailed medication reconciliations.
Phlebotomy experience and specimen processing required.
Certified professional collector (drug screen) and breath alcohol certification preferred or the ability to obtain it within 30 days of hire.
CAOHC certification (audiograms) required, or ability to obtain within 30 days of hire.
Working knowledge of office equipment including document management software, medical software, word processing software, and MS Office.
Knowledge and understanding of HIPAA laws.
Knowledge of safety principals and infection control in a patient care environment.
Effective interpersonal, communication, organizational and critical thinking skills.
Positive customer service/patient skills and ability to work well with other staff required.
Able to communicate with other medical offices involving medical records release and making referrals.
Understanding and adhering to HIPAA guidelines and laws.
Other combinations of education and experience may be considered.
To Apply We encourage you to apply as many of our positions have step progressions to account for an incoming employee’s various levels of knowledge, skills, and experience.
Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".
BenefitsAt Avista, we believe our employees are essential. Through them we deliver value to our customers and the communities we serve. The physical, mental, and financial health and well-being of our employees and their families are important to us. We are committed to offering a comprehensive total rewards program comprised of an externally competitive, internally equitable compensation structure and a benefits package that allows us to retain and attract a diverse, engaged, and skilled workforce. Our benefits package includes medical, dental, vision, life, and disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs and much more. In addition to our total rewards program, the Pacific Northwest offers abundant outdoor recreation, four distinct seasons, and all the amenities and activities an individual or family might be interested in. To learn more, please visit our benefits website at https://avistabenefits.com/.
Pre-employment screening requirementsEmployment is contingent upon the successful completion of a drug test, background check and motor vehicle records review.
Avista’s Commitment to Equal Opportunity and Affirmative Action Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment, Affirmative Action efforts, and Equity, Inclusion and Diversity. We strongly encourage applications from women, people of color, people with disabilities, protected veterans, and all others. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.
Equity and diversity in our workplace is important to us. Please view Equal Employment Opportunity Posters provided by OFCCP here (https://www.dol.gov/agencies/ofccp/posters) . Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at humanresources@avistacorp.com if you would like assistance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)