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Veterans Affairs, Veterans Health Administration Mail Clerk in Spokane, Washington

Summary The Mail Clerk is a member of the Ambulatory Care & Processing Section which is a part of Health Care Administration Service at the Mann-Grandstaff VA Medical Center in Spokane, WA. The Mail Clerk will organize and administrate how the mail room will operate by planning and directing the day-to-day operational process and function and will provide technical and management guidance necessary to achieve optimum use of the mailroom resources. Responsibilities Ability to Read, interpret and follow VHA Policy, Regulations, Manuals, and procedures pertaining to all aspects of metered mail and mail room operations, and related procedures. Ability to type, edit, and monitor various data points. Ability to use Computerized Software. Ability to Coordinate Multiple tasks while maintaining excellent customer service. Ability to set Priorities Effectively. Ability to Collaborate and Communicate Effectively. Responsible for monitoring and scheduling maintenance of mailroom and reproduction equipment. Responsible for Maintaining required supply inventory. Responsible for Monitoring Metered Mail budget and notifying leadership when required. Ability to bend, multiple times though out tour; ability to perform moderately heavy laboring work. Ability To Lift over 45 pounds stand and walk for long periods of time; ability to perform moderately heavy laboring work. Ability to perform moderately heavy laboring work. Ability to stand and walk for long periods of time. Identifies problems with Mailroom processes, trouble shoots, and notifies leadership as appropriate. Identifies problems with Metered Mail Software/Equipment; and contacts appropriate authorities for resolution. Work Schedule: Monday- Friday 7:30am-4:00pm Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk/PD703100 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. 5 CFR 330.502 - General restriction on movement after competitive appointment applies. Qualifications To qualify for this position, applicants must meet all requirements within 30 days the closing date of this announcement, 10/02/2024. Time-In-Grade Requirement: Time-in-Grade Requirement- Applicants may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment. For this vacancy, employees under the GS pay system must have held a GS-2 or higher position in the last 52 weeks to be eligible for the GS-4 grade level. If you have not held a GS grade at any time in the past 52 weeks, or are a Wage Grade employee, this requirement does not apply to you. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: General Experience: You must have at least one (1) year of General Experience that equipped me with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, general experience must have been equivalent to at least the next lower grade level, GS-3, in the normal line of progression for the occupation in the organization. Qualifying general experience can include: Knowledge of multiple electronic filing systems and current technology regarding scanning and importing, imaging applications, electronic filing system and procedures, including content, arrangement, electronic filing procedures for subject matter, historical and numerical filing systems, cross reference materials accurately and to determine specific assignments for materials, analyze materials by subject-matter content, and perform extensive searches in a context of historical records, decisions on which of several indexes are to be searched, possible errors in indexing within the filing systems. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 2 full years above high school or equivalent degree in any field for which high school graduation or the equivalent is the normal prerequisite . This education was obtained in an accredited business, secretarial or technical school, junior college, college or university. If you are qualifying on education, (Transcripts are required) OR, Combining Education and Experience: I have equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grades GS-5 and below. (Transcripts are required) You will be rated on the following Competencies for this position: Applies Technology to Tasks Customer Service Physical Strength and Agility Problem Solving Production and Processing Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Incumbent required to perform work consisting of prolonged standing, walking, stooping, bending, pushing carts, and lifting mail bins and packages weighing up to 50 pounds. Heavier items are moved with carts and assistance as needed from other facility personnel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

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