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JOB DESCRIPTION

Job Summary

Job Summary: As a Product Owner, you will play a pivotal role in driving the success of our RPA growth initiatives, operations, and maintenance. Your primary responsibilities include collaborating closely with stakeholders, other business analysts, and development teams to define and prioritize the product vision, features, and enhancements. You will write clear BRD or User Stories that specify what features are in and out of scope, ensuring that business objectives are clear for developers to understand and code from. Engaging with stakeholders, you will provide regular updates on project progress, address concerns, and seek feedback, actively managing expectations and ensuring alignment. You will oversee the testing team, ensuring a shared understanding of product quality standards and testing strategies, and participate in feedback loops with the development team, reviewing the FRD for accuracy and design. Post-production, you will monitor solutions for defects and improvements, contributing to enhancing the software’s functionality, usability, and performance.

Who you are:

•You enjoy working with agile teams to automate claims processing through RPA technology.

•You are relational and have a growth mindset.

• You are analytical and like to ask why.

•You connect the dots and teams so that there is a clear and common vision for the software.

•You walk the line between business and technical and can communicate clearly with people who work in both.

Knowledge/Skills/Abilities:

• Experience with Robotic Process Automation (RPA).

• Identify opportunities for claims automation that increase efficiencies and reduce operational risk.

• Ability to collaborate, influence, and gain commitment from multiple stakeholders (IT, Health Plans, Configuration team, Claims team, Vendor, etc.).

• Problem-solve with Health Plans and Corporate to ensure all end-to-end business requirements have been documented and implemented.

• Effectively communicate solutions through review meetings, written specifications, workflow diagrams, and/or proof of concept demonstrations.

• Help drive solutions to successful implementation by directing technical and business resources during all phases of the software development life cycle.

• Anticipate, identify, track, and resolve technical issues and risks.

• Manage multiple competing priorities and demonstrate leadership in the triage and advancement of priorities.

• Lead and/or facilitate cross-functional meetings.

• Write reporting requirements to effectively monitor and measure the effectiveness of automation.

• Actively monitor the solution post-production.

• Ensure defects are accurately documented, escalated, and resolved in a timely manner.

• Assist the manager in establishing standards, guidelines, and best practices for the team.

• Experience working in Agile and waterfall methodologies.

• Good SQL skills.

• Understands claims life cycle and processes that affect claims payment.

• Understands QNXT.

• Health Insurance knowledge.

• Resourcefulness.

• Growth mindset.

• Proactive nature.

• Audit Trail and Transparency: Oversee the creation of audit trails, ensuring transparency in process execution. Compliance auditors can trace every step, enhancing accountability and risk management.

JOB QUALIFICATIONS

Required Education

Bachelor's Degree or equivalent combination of education and experience

Required Experience

5-6 Years

Preferred Education

Graduate Degree or equivalent experience

Preferred Experience

7+ Years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $77,969 - $171,058 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.