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Chubb Lead Adjuster - 349699 in Spokane, Washington

Work claims and quality control; be specifically involved in large and complex claims and assist in managing the servicing of claims and quality control.Essential Job Duties and Responsibilities:Assist in training new and current adjusters about adjusting techniques, products, services, rules and regulations.Enforce and employ strategies to manage and complete the claims process with independent adjusters in a timely manner as assigned.Be involved in large and or complex claims and or controversial claims.Investigate and assist in resolving complaints from policyholders relative to claims.Assist in the review and investigation of defensible positions and other aspects of claims in the dispute process including arbitration and or litigation.Complete quality control audits in the assigned territory as requested by division management or Field Supervisor in order to ensure that the filed requirements of the Quality Control Plan of Implementation are fulfilled.Assists with other duties as necessary.Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity