Host International, Inc. Lead - 532000 in Spokane, Washington

Job Description Summary: The Lead for HMSHost Food and Beverage locations accurately and efficiently processes customer orders, maintains a friendly, efficient, and appealing environment for associates and customers, provides guidance to other associates on proper procedures within the unit, and assists in the day-to- day operations of the stores. Responsibilities also include welcoming all customers, encouraging, through leadership and example, the highest level of sales and customer service performance by other associates, assisting associates to maximize sales and customer service through coaching, counseling and mentoring, and performing all other responsibilities as directed by the business or as assigned by Management. This is a non-exempt position which reports to the Assistant Manager, Store Manager or General Manager, depending on local requirements. Essential Functions: ? Accurately and efficiently processes orders while following recipes and/or product directions; or ? Operates a cash register and receives cash or credit card payments from customers, accurately counts and provides change to customers when appropriate while following all HMSHost customer service and cash handling policies and procedures ? Assists in locating, reconciling, and verifying the accuracy of transactions and operates equipment with peripheral electronic data processing ? Receives inventory, moves and lifts food and beverage products and supplies; transfers supplies and equipment between storage and work areas by hand or cart ? Provides guidance to other associates on proper portion control in the preparation of food, and monitors whether proper food handling procedures, as outlined by Management, are followed including wrapping, labeling, dating, stocking, storing, rotating and checking temperature of products, coaching where any deficiencies exist ? Assists the Manager or Supervisor in maintaining a friendly, efficient, and appealing environment for associates and customers ? Develops a solid knowledge of product and services available in unit ? Cleans and sanitizes work station and equipment"> Summary:The Lead for HMSHost Food and Beverage locations accurately and efficiently processes customerorders, maintains a friendly, efficient, and appealing environment for associates and customers, providesguidance to other associates on proper procedures within the unit, and assists in the day-to- dayoperations of the stores. Responsibilities also include welcoming all customers, encouraging, throughleadership and example, the highest level of sales and customer service performance by otherassociates, assisting associates to maximize sales and customer service through coaching, counselingand mentoring, and performing all other responsibilities as directed by the business or as assigned byManagement. This is a non-exempt position which reports to the Assistant Manager, Store Manager orGeneral Manager, depending on local requirements.Essential Functions:* Accurately and efficiently processes orders while following recipes and/or product directions; or* Operates a cash register and receives cash or credit card payments from customers, accuratelycounts and provides change to customers when appropriate while following all HMSHostcustomer service and cash handling policies and procedures* Assists in locating, reconciling, and verifying the accuracy of transactions and operatesequipment with peripheral electronic data processing* Receives inventory, moves and lifts food and beverage products and supplies; transfers suppliesand equipment between storage and work areas by hand or cart* Provides guidance to other associates on proper portion control in the preparation of food, andmonitors whether proper food handling procedures, as outlined by Management, are followedincluding wrapping, labeling, dating, stocking, st