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Catholic Charities Eastern Washington Healthcare Coordinator in Spokane, Washington


  • FREE Medical Insurance
  • FREE Dental Insurance
  • Sick leave (1 week paid sick leave immediately upon hire plus regular sick leave accrual)
  • Vacation (Minimum of 2 weeks paid vacation)
  • Discounted health memberships
  • Retirement (Employer contribution-3% contribution and an additional 3% employer match)
  • FREE Long-Term Disability Insurance
  • FREE Life Insurance
  • 13┬áPaid Holidays
  • Staff Tuition discounts for St. Anne's Children & Family Center

[CCEW Mission]{.underline} CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

[Job Summary]{.underline} This position is a collaborative member of the Integrated Case Management team working with clients of CCEW's Permanent Supportive Housing (PSH) programs and will provide direct support to staff and clients of ICM programs through training, resource connections and wrap-around service supports for program clients, with the goal of helping stabilize individuals and families, with a particular focus on health-related outcomes.

Eastern Washington provides PSH services for seven buildings in the Spokane area -- five for singles, and two for families. This position will work with individuals and families throughout this PSH portfolio. The expected program outcomes include but are not limited to 1) reduced returns to the emergency department after program clients are placed in PSH units, 2) Improved self-perception of wellness for clients and 3) Improved Social Determinants of Health for program clients.

[Job Duties/Responsibilities]{.underline}

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

Works in collaboration with ICM staff and partners in providing care coordination to stabilize program clients who exhibit significant healthcare challenges, including behavioral health challenges.

Reviews, updates, and facilitates implementation of service plans for program clients in coordination with the ICM team.

Maintains records for each program client, documenting services provided and case plan progress.

Builds and maintains relationships with community partners, particularly healthcare providers, serving as a point of contact between the community partner and ICM.

Coordinates closely with community partners, particularly healthcare providers, prior to, during and after client interaction to assure quality health services and outcomes for the client.

Provides ICM team with referrals and training connections for information related to problem-solving, conflict resolution, and interpersonal concerns as necessary in the healthcare field.

Conducts frequent and regular client visits on-site at their PSH units, assisting clients with achieving their care goals, communicating progress with the care team for the client, and assisting with any care i