Job Information
Delta Dental of Washington Group Admin Supervisor in Spokane, Washington
Group Admin Supervisor CATEGORY: Operations
REQUISITION NUMBER: GROUP001294
LOCATION: Spokane, WA 99202, USA
Post
Group Admin Supervisor
Job Category: Operations
Requisition Number: GROUP001294
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Posting Details
- - Posted: October 10, 2024
Full-Time
Locations
Showing 1 location
Spokane 611 N. Iron Bridge Way Suite 200 Spokane, WA 99202, USA
Spokane 611 N. Iron Bridge Way Suite 200 Spokane, WA 99202, USA
Colville 720 South Washington Street
Colville, WA 99114, USA
Colville 720 South Washington Street
Colville, WA 99114, USA
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Job Details
Description
We are seeking an Operations Supervisor in the Eligibility Department that will supervise a team of eligibility representatives.
The Group Administration Supervisor coordinates the day-to-day activities and performance of a work unit team. This person ensures that all team members are properly trained and kept up to date on any changes in company policies or procedures that would affect general information given to groups, brokers, or Third-Party Administrators. This person fully comprehends DDWA policies, procedures, products, eligibility and services to assist all clients (internal and external) with their inquiries, eligibility and training. This person serves as a mentor and coach for team members, provides timely feedback and performance evaluations. This role assists all team members with escalated situations and assesses training needs for the team.
At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do -- for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.
We offer a highly competitive medical, dental and vision plans as well offering an 8% 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.
The pay range for this position varies between $53,720.00 -- $75,140.00. Washington Dental Service and its affiliates, including Delta Dental of Washington and Arcora Foundation, intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.
Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Delta Dental of Washington and Arcora Foundation reserve the right to change the responsibilities at any time with or without notice.
Coordinate the daily work of all team members, including those at other campuses. Monitor the quality and quantity of work on a regular basis to identify coaching, training and mentoring opportunities, or the need for process and procedure improvements.
Ensure that the eligibility representatives a