Job Information
AVISTA CORPORATION Gas Customer Project Coordinator in SPOKANE, Washington
Closes: March 24, 2025 Starting Range: $65,410.37 - $96,621 per year, Full breakdown below Full Range: $65,410.37 - $118,631 per year
Job Description As a member of the CPC Family, your role is to promptly respond to customer inquiries, feedback, and resolve customer issues with the goal of satisfying the customer and enhancing the opinion of the company, while still maintaining the company's interest. This role provides assistance in promoting the safe and reliable use of energy, through planning and installation of either natural gas or electric service. This is completed through the design and coordination of line and main extensions or rebuild of existing facilities in order to meet or exceed our customer's expectations. There are several levels within the CPC job family, progression is based on performance, operational needs and scope complexity.
Requirements
Customer Project Coordinator I:
- High School Diploma, GED, or Journeyman Card
- Valid Driver's license and must be able to travel to job sites throughout Avista service territory.
- Direct work experience directly related to GIS, planning, and/or designing construction of natural gas facilities with an emphasis in customer service is preferred.
- Must have strong customer service skills.
- Demonstrated skills in cooperating in a team environment, negotiation, problem solving, construction management, and excellent communication skills is a must.
- Qualified applicants will have basic computer skills and ability to learn computer applications for construction design.
- Strong working knowledge of key operation business process and core applications.
- Ability to interpret and explain complex business processes and concepts.
Other combinations of education/experience may be considered.
Customer Project Coordinator II:
All the requirements for a Customer Project Coordinator I plus:
- 3+ years work experience directly related to planning and designing of natural gas facilities with an emphasis in customer service.
- Experience in construction field with knowledge of Avista's electric preferred and natural gas infrastructure required.
Customer Project Coordinator I Starting Range: $65,410.37 - $84,379 per year, Full Range: $65,410 - $103,347 per year Customer Project Coordinator II Starting Range: $74,610.72 - $96,621 per year, Full Range: $74,611 - $118,631 per year
To Apply We encourage you to apply as many of our positions have step progressions to account for an incoming employee's various levels of knowledge, skills, and experience.
Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".
Benefits At Avista, we believe our employees are essential. Through them we deliver value to our customers and the communities we serve. The physical, mental, and financial health and well-being of our employees and their families are important to us. We are committed to offering a comprehensive total rewards program comprised of an externally competitive, internally equitable compensation structure and a benefits package that allows us to retain and attract a diverse, engaged, and skilled workforce. Our benefits package includes medical, dental, vision, life, and disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs and much more. In addition to our total rewards program, the Pacific Northwest offers ab