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Davidson Hotels and Resorts Front Desk Supervisor (Front Office) - The Centennial Hotel by Davenport Hotels in Spokane, Washington

Front Desk Supervisor (Front Office) - The Centennial Hotel by Davenport Hotels ID 2023-4364 Category Administrative/Clerical Position Type Regular Full-Time Property Description The Centennial Hotel is a premier hotel nestled in the heart of downtown Spokane, offering a dynamic and thriving work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at The Centennial Hotel means being part of a renowned property known for its elegant design, exceptional service, and prime location in the vibrant city of Spokane. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Centennial Hotel is committed to creating a culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a welcoming and inclusive environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Centennial Hotel presents a unique opportunity to be part of a distinguished hotel that is a pillar of the Spokane hospitality industry. Overview Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you\'ll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort\'s success story! Key Responsibilities: Supervise front desk operations, including check-in, check-out, and guest services Lead and motivate the front desk team to provide exceptional customer service Handle guest inquiries, concerns, and special requests in a professional and efficient manner Train and onboard new front desk staff members Ensure accuracy and completeness of guest reservations and billing information Collaborate with other departments to resolve guest issues and enhance guest experiences Maintain a clean and organized front desk area Monitor and maintain compliance with hotel policies and procedures Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel\'s commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you\'ll inspire and empower our front desk team to provide memorable stays for our valued guests. Qualifications Prior cash handling experience necessary High School graduate or G.E.D. equivalent Ability to communicate effectively with the public and other Team Members Read, write and speak English fluently Six months Front Desk experience Strong computer skills Flexible schedule including nights and weekends Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners\' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company\'s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the