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Hirschbach Motor Lines Driver Manager - Spokane, WA in Spokane, Washington

As a Driver Manager with Hirschbach you oversee the operations of an assigned fleet of drivers to maximize the productivity, utilization, and retention of the fleet. Driver Managers are also responsible for monitoring Hirschbach operator activity and oversees day-to-day driver service to ensure Hirschbach operators are providing Best in Class service.

What you will do!

  • Communicates with drivers. Promptly answers phone calls, emails, and messages to ensure proper communication and eliminate hold time for operators.

  • Sends preplans to drivers and secures load commitments within a timely manner.

  • Completes loaded and empty calls.

  • Tracks operators’ performance from dispatch to delivery to ensure on-time services.

  • Manages operator availability and updates drivers’ PTA accordingly and accurately.

  • Responsible for optimizing performance of assigned drivers including: on-time pickup and delivery performance, Hours of Service (HOS) compliance, driver availability and scheduling preferences.

  • Builds and maintains professional and positive relationships with Hirschbach operators and operations team members.

  • Coaches drivers to identify opportunities for improvement and actively provides training/coaching needed to assist drivers in reaching their highest potential and performance.

  • Collaborates with Safety department to ensure drivers are in compliance with all policies and are coached effectively to meet organizational company standards.

  • Proactively identifies issues that may occur with an operator’s settlement or pay by working closely with Driver Payroll.

  • Attends meetings related to Hirschbach operators and occasionally travels to visit terminal locations.

  • Manages driver availability to maximize productivity of the fleet.

  • Other duties as assigned including proactively assisting others in achieving the organization’s objectives.

    Talent Requirements

  • High school diploma or equivalent in education, paired with relevant professional experience.

  • Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.

  • Ability to process information with high levels of accuracy and energy.

  • Ability to multi-task and prioritize workload.

  • Computer proficiency and ability to navigate between multiple programs.

  • Demonstrates an "All In to Win" attitude and performances displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.

    Pay & Benefits

  • $50,000 - $65,000 based on experience

  • Opportunity to earn bonus incentives!

  • Full comprehensive benefit plan, includes medical, dental, vision, company paid disability and life insurance, and more voluntary elections!

  • Paid Time Off earned within your first year

  • 401(k)

    Check us Out!

    EOE. Offer of employment is contingent upon the successful completion of pre-employment background check and drug screen.

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