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FedEx Express District Manager in Spokane, Washington

The District Manager is responsible for managing the overall operations and ensuring compliance of stores within the assigned district, including supervision of Store Managers and administration of store sales performance, profitability and customer experience objectives. District Manager, in specified geographies, may also have supervision of a Group Manager and the oversight of additional small-footprint units. This role reports directly to the Managing Director Operations. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) * Achieve company objectives for district sales and profit performance; conduct store visits in accordance to company expectations and assist Store Managers with developing and monitoring budgets for each store within the district * Through regular store visits, conference calls and team meetings, provide leadership and direction for each manager in the district to ensure effective execution on performance, company initiatives and customer experience * Expected stay current on store business functions and expected to perform hands-on operations within the stores for the purpose of training, coaching and knowledge checks * Monitor, manage and direct supervision of store managers to include responsibility for selection, hiring, development and new hire orientation procedures; may also participate in the selection of store team members as advisor to store managers as needed * Maintain a high caliber and inclusive workforce, founded on a culture of safety, integrity and People-Service-Profits * Ensure Assistant Manager and Store Manager bench planning in order to achieve and maintain district operational requirements * Manage payroll, productivity and staffing in district against established performance standards and objectives * Ensure compliance with Standard Operating Procedures (SOP) * Ensure execution on all people related initiatives (ex., training, compensation approvals, climate survey follow up) * Ensure execution of performance management process for all managers in the district to include annual performance appraisals, rewards and recognition as well as disciplinary procedures, up to and including termination of employment * Participate in the Complaint Review process as immediate supervisor of assigned managers * Responsible for managing and upholding the store's compliance related to the terms and conditions outlined in the store's site specific lease term summary, to include a strict adherence to all host property-specific rules and regulations (where applicable) * Ensure the maintenance of fiscal reporting procedures within managed stores including: accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policies * Ensure execution on monthly expectations and standards, strategies and action items * Monitor installation and removal of equipment and machinery required for efficient production operations and for monitoring inventory levels of supplies and materials * Ensure Federal/State employment law, safety, AAP requirements are established within assigned District. In addition, may be required to perform quarterly safety inspections of each store * Ensure store managers within assigned District are consistently applying FedEx Office policies and procedures * Must be able to understand, inspect, coach and model existing and new operational processes, technology and behaviors * All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: * Bachelor's Degree or equivalent experience * 7+ years' experience in a retail environment * 3+ years' experience supervising 5 or more management-leve To view the full job description,

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