Job Information
WASHINGTON TRUST BANK Director of Information Technology in Spokane, Washington
Description OVERVIEW Responsible for technology, business and segment solutions, operations and relationships. Maintains leadership for a group of the Bank's tools, applications, integrations, and processes. Provides leadership and direction to IT department, internal customers and indirectly across the organization. ESSENTIAL FUNCTIONS Collaborates with the Directors of Information Technology, Infrastructure, CIO and other Bank management on the departments and bank's strategic vision, goals and priorities. Provides input related to the development, monitoring, and implementation of the Bank's overall strategic plan. Analyzes, determines feasibility, recommends, plans, and manages the selection and implementation of tools and technologies required to deliver solutions for the Bank. Works with key stakeholders, executive management, and other businesses to identify opportunities to solve business problems with technology and improve efficiencies and productivity. Influences via critical thinking across leadership to enable broad value driven strategy creation and execution, not limited to technology. Establishes appropriate procedures, processes, methods, and communications for leading and managing work in the department and across functional areas where applicable. Integrates, maintains and updates effective Internal Controls into all applicable work processes. Leads, manages and cultivates department personnel and vendors responsible for providing application solutions. This includes authority to hire, transfer, terminate, promote, assign, and discipline employees. Prioritizes the workload of individuals within the areas. Ensures a high level of customer service and support is provided to appropriate functional areas in the Bank. Ensures proper training initiatives are in place for personnel. Provides follow-up to ensure expectations and standards are met. Manages, applicable vendor relationships, including negotiation and ensures strong communication is maintained and managed in accordance with service level agreements. Leads cross technology strategy aligned functions to increase overall technology effectiveness for the enterprise. Establishes technology breadth of expertise and presence that is sought throughout the technology and business organization. Responsible for maintaining proper documentation of procedures and activities that may be required by regulatory agencies. Keeps informed of new technology, developments and ideas that affect the Bank's current and future information, application system and corporate reporting needs for applicability. Develops, monitors, and exercises budgetary oversight over responsible functions. Assists with formulating and adhering to the IT Budget. Assists in the preparation and carries out IT related Internal Audit, FDIC and other independent third-party IT examinations in the respective area. Maintains technical and business unit relationship, building partnerships to ensure projects are delivered according to best practices and IT guidelines for security, risk and compliance. Oversees and/or assist with special projects or duties as assigned. Performs compliance and risk management duties are required or assigned. Regular, reliable attendance is required. KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED Bachelor's degree in MIS, Computer Science or similar field required and 12-15 years relevant experience. Broad Financial Services and FinTech experience of at least 8 years. Progressively responsible IT experience, including demonstrated proficiency with organizational technology issues and solutions; ability to provide effective technological solutions in a dynamic environment. 10+ years supervisory experience preferred. Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict and negotiating for result