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City of Spokane Court Clerk in Spokane, Washington

Performs a variety of specialized clerical and/or cash handling duties in support of the operations and services of Spokane Municipal Court, Prosecutor or Public Defender offices.

 

EXAMPLES OF JOB FUNCTIONS

Performs duties and responsibilities commensurate with assigned functional area (such as clerical or cash handling) within Municipal Court, Prosecutor or Public Defender offices, which may include, but is not limited to, any combination of the following tasks:

  •  Answers inquiries and assists the general public regarding court or office procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, or payment of fines and fees.
  • Enters citations filed with the court, schedules court hearings, maintains case and person records in multiple case management systems, prepares appeal records and monitors appeal progress for disposition.
  • Interacts with the public via written correspondence, by telephone or in person to provide a full range of customer service-related support activities.
  • Performs various clerical tasks, such as: answering telephone calls; data entry; mail processing; filing; scanning, indexing, downloading and quality control of court documents in electronic imaging or case management systems.
  • Collects, posts, receipts, and reconciles monetary transactions and cash deposits daily, using a cash register, adding machine, and various reports.
  • Maintains accounting activity including creation of accounts receivables, adjustments, and payables. Processes documents and data related to court financial transactions, such as tickets, bonds, refunds, direct deposits, payment plans, bankruptcies, etc. 
  • Operates a variety of office equipment to correspond with customers, and transmits information and documents using a desktop computer, document scanner, facsimile machine, or postal mail.
  • Performs record-keeping activities, requiring use of various software applications. Tasks include, but are not limited to, the following:
    • scan and index court or legal documents 
    • prepare dockets or calendars of cases  
    • manage files in the case management system
    • document details of customer interactions, including any actions taken, and
    • retrieve, research, and review information in connection with municipal court proceedings.
    • logging, archiving, and destruction of records

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MINIMUM QUALIFICATIONS

Open Entry Requirements: 

  • Education: High school diploma or equivalent, AND 
  • Experience: one year of work experience in direct customer service, which includes cash handling or cashiering experience, and/or clerical support in a court or criminal justice environment.
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