Job Information
Spherion Staffing & Recruiting Auto Insurance Customer Service Representative in Spokane, Washington
Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. You will provide customer service, review and update customer records on computerized data base. Eventually will learn add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one! Training class to start 9/8 There are 3 different shift options with 2 consecutive days off, working hours are evenings/PM shift and include one weekend shift. This shift receives a 15% shift differential. Positions are Direct Hire with the client Perks and Benefits: Medical, dental, vision coverage, short- and long-term disability, and life insurance Generous leave programs, including paid parental bonding leave College Loan Repayment and Tuition Reimbursement programs Paid Vacation - you will receive at least 10 vacation days in the first 12 months, amounts could be greater depending on the role
Holidays - 14 paid holidays observed and 2 additional floating paid holidays provided Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment Generous 401k with company match and immediate vesting Family support benefits including back-up care Competitive salaries and exceptional benefits Fitness and wellness reimbursement Employee community involvement Building relationships, lifelong friendships Opportunities for advancement in a successful and growing company Responsibilities: * Inbound Calls * Customer Service * Data Entry * Continual learning of job and company Working hours: 2:30 PM - 10:00 PM Skills: Superior oral communications skills on the telephone Good written communication skills Problem solving ability Working knowledge of Microsoft Office Education: High School Experience: 0-1 years Qualifications: * Minimum of 6 months of Customer Service experience * High School Diploma or equivalent * Ability to pass a pre-employment background screening