Job Information
The Salvation Army Assistant Program Manager - Evangeline's House in Spokane, Washington
Description
SHIFT: SUN-THURS, 11:00AM-7:30PM
DEPARTMENT: EVANGELINE’S HOUSE
POSITION TITLE: ASSISTANT PROGRAM MANAGER
STATUS: FULL TIME, NON-EXEMPT
SUPERVISOR: EVANGELINE’S HOUSE PROGRAM MANAGER
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
SCOPE OF POSITION:
Assist the Program Manager as needed. Provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (12-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 60 days while awaiting placement.
EDUCATION AND WORK EXPERIENCE:
Bachelor’s degree from an accredited college or university and one (1) year of similar, full-time experience working with vulnerable populations
An associate degree from an accredited college or university and two (2) years of similar, full-time experience working with vulnerable populations
Or three (3) years of similar, full-time experience working with vulnerable populations
One or more years of supervisory experience required
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Must be at least 21 years of age
Pass a Criminal Background Check
Pass a DSHS Background Check
Valid Driver’s License with clear driving record; ability to clear a Motor Vehicle Records check
Successfully complete TSA Driver Training upon hire and annually thereafter
Produce current negative TB test results; bi-annual negative TB test results required
Have or obtain prior to working with youth, Child and Infant CPR, Adult CPR, and First Aid
Have or obtain prior to working with youth, training on Bloodborne Pathogens
Have or obtain prior to working with youth, WA Food Handler’s Card
Annual Mandated Reporter training
Have or take de-escalation and restraint training (Right Response)
Proficient in typing, organizing and filing
Working knowledge of Microsoft Office Suite and other software
Self-motivated and work with minimum supervision
Maintain confidentiality with personal information
Working knowledge/experience of customer service, social services and local resources
Excellent written, verbal and interpersonal skills
Effectively work with a diverse population in a team environment
Capable of auditory and visual supervision; verbally and physically interact with children in care
Possess skills/abilities to successfully work with the challenging behaviors of youth in care
Effective communication and problem-solving skills
High personal standards of cleanliness and thoroughness
Be available to be on-call to cover other shifts during the week; some holidays
ESSENTIAL DUTIES:
Assist with preparing and conducting monthly staff meetings and trainings
Attend and participate in department meetings
Participate in recruitment of program staff
Ability to manage employees and youth successfully within the program’s structure
Be able to communicate effectively with professional agencies and administration
Compile Evangeline’s House monthly statistics, as directed
With direction from Program Manager, oversee and direct staff
Assist in development/revisions of the program and practices with oversight of Program Manager
Serve as agency’s public awareness representative along with Program Manager
Prepare and present disciplinary actions when needed
Fill in for staff when necessary; provide relief for staff breaks
Oversee staff schedules, timesheet procedures and breaks
Keep Background Check Log
Keep track of and maintain records of training and certificates for staff
Ensure all required and appropriate paperwork is filed
Contribute to positive morale in the program
Develop positive, professional relationships with coworkers
Support new employees/volunteers by explaining the program and policies and procedures
Follow and ensure compliance with all Child Safety policies and procedures
Ensure HIPPA, WAC guidelines, contract, licensing and local policy and procedures compliance
Model appropriate social and interpersonal behaviors for youth
Comply with youth disciplinary guidelines
Properly implement behavior management (de-escalation and restraint)
Assist in planning activities and participating when necessary
Manage youth transportation needs, HEART Program, school bus schedule and off-site needs
Accompany youth to school and appointments as needed (driving, riding or walking)
Ensure the safety of all children in care
Administer medications to youth and document daily
Complete intake and discharge paperwork, when needed
Communicate (and document) with caseworkers and other agencies regarding youth in care
Ensure repair and supply requests are communicated as required
Conduct and/or oversee monthly fire drills; report written results to the Program Manager
Maintain facility security by ensuring windows and doors are locked; report any security concerns
Clean the facility and do laundry when needed
Assist with snow removal when necessary
Work different shifts on occasion
All other duties as assigned
PHYSICAL REQUIREMENTS:
Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
Operate a telephone
Operate a desktop computer
Access and produce information from a computer
Understand written information
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.
BENEFITS:
A generous benefits package is included with regular full-time positions: paid holidays, vacation time, sick time, medical, vision, and dental insurance.
Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.
Life and Voluntary Options: An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.
Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.
Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.
Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.
Paid Vacation:
Two weeks annually, accruing from day one, for non-exempt positions.
Four weeks annually, accruing from day one, for exempt positions.
Accrued vacation is eligible for use after six months’ service time.
Paid Holidays: 13 designated holidays + 1 floating holiday per year
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.
Qualifications
Skills
Required
Bloodborne Pathogens: Intermediate
CPR/AED: Intermediate
Education
Required
- High School or Equivalent or better
Preferred
- Bachelors or better in Social Work
Licenses & Certifications
Required
Food Handler's Card
Driver's License
Experience
Required
3 years: Similar, full-time experience working with vulnerable youth
1 year: Supervisory experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)