Job Information
Washington State University Admissions Recruiter/Counselor in Spokane, Washington
Admissions Recruiter/Counselor
Available Title(s):
1149-YN_ADMINPRO - Admissions Counselor
Business Title:
Admissions Recruiter/Counselor
Employee Type:
Admin. Professional
Time Type:
Full time
Position Term:
12 Month
Position Details:
Summary of Duties:
The Admissions Recruiter/Counselor is responsible for promoting the WSU System with a focus on both the WSU Pullman and Spokane campuses. This includes providing support to both campuses on prospect development, admissions guidance, and advising. The position is responsible for promoting undergraduate programs by developing, expanding, and strengthening key relationships with leaders in education and communities in assigned area. This position is responsible for establishing and maintaining key relationships with Spokane undergraduate academic programs and key partners representing WSU Pullman. In addition, this position will also build and maintain strong working relationships with high school and college transfer counselors, teachers, and other administrators to increase prospective student inquiries, applications, confirmations, and enrollment. Additional duties include representing both campuses at university, campus and community events that include recruitment fairs, campus recruitment events, admitted student receptions, etc. This position will also represent both WSU Spokane and Pullman on various committees, attend internal training meetings, and participate in professional development opportunities both internally and externally. This position must be available to work a flexible schedule including occasional evenings and weekends.
This position is located in Spokane.
Duties & Responsibilities Include:
Recruitment & New Student Enrollment: 50%
• Proactively schedule and participate in K-12 and college transfer outreach and recruitment activities, informational sessions, and events such as high school fairs and parent nights, awards banquets/presentations, college tours and fairs, community events, Fall/Spring Preview, Experience, national college fairs, and classroom and college visits in assigned territory: Eastern WA and Northern Idaho (Spokane, Stevens, Pend Oreille, Lincoln, Ferry, North Idaho, etc.)
• Provide excellent customer service and act as subject matter expert of Washington State University programs and admissions processes to prospective students to generate inquiries with a particular focus on Spokane and Pullman undergraduate programs.
• Follow-up on high school and college visits, student, parent, and counselor questions, and meetings with key community members regarding questions and requests.
• Advise high school and transfer students regarding core requirements, university resources, course work, academic policies, and academic programs (Spokane and Pullman undergraduate programs) to support enrollment growth.
• Initially evaluate transfer credits and connect students ready to transition to advisors and Transfer Center depending on campus.
• Provide Financial Aid and Scholarship assistance to prospective students and their families both individually, and via workshops or participation in financial aid events in region.
Student Outreach & Follow Up: 25%
• Follow up with prospective student inquiries and applicants obtained through recruitment initiatives to ensure thorough and prompt customer service via outbound phone calls, email, text, video and in-person visits
• Guide prospective studen