WinCo Foods Loss Prevention Agent in Spokane Valley, Washington
Join our Winning Team today and start your ownership journey!
WinCo Foods is a family of 20,000+ employee-owners, with 126 grocery stores and our own distribution and transportation network operating across 10 states in the American West, Pacific Northwest and Southwest. As the Low Price Grocery Leader we believe that we make the lives of our customers and employee-owners better and we do it by focusing on the people and communities where we operate.
WinCo Foods began in 1967, in Boise, ID, under the name Waremart, operating stores under the name until 1999, when the name was changed to WinCo Foods, short for Winning Company.
In 1985, after a group of senior employees purchased a majority interest in the company, they made the momentous decision to give WinCo Foods employees a real ownership stake. The WinCo Foods Employee Stock Ownership Trust (ESOP) was born, creating what has now become the third largest Employee-Owned company in the United States.
Today, WinCo Foods is well known and beloved for its everyday low-prices and engaged employee-owners across our service areas, encompassing 126 stores throughout Washington, Idaho, Nevada, California, Oregon, Utah, Arizona, Texas, Oklahoma and Montana.
Here’s the best part: The day you start at WinCo Foods is the day you start building your ownership stake! (available at most locations, check the locations Summary Plan Description)
Providing for your future self – While you may not think so today, the WinCo Foods ESOP is a path to financial security. Think about this: to date, we have more than 500 millionaire employee-owners, with hundreds more close behind!
The formula is simple: work hard and the better you do, the better your location does. The better your location does, the better the company does. The better the company does, the better our ESOP does. You get an annual gift of stock equaling 20% of what you make each year. After six years, it’s all yours, no matter what. (ESOP available at most locations, check the locations Summary Plan Description)
You can own a grocery store! How cool is that? Work hard, stay focused and it may just support you for the rest of your life!
In addition, WinCo Foods also offers great Healthcare at very low cost, career advancement opportunities, paid vacation and sick leave, and competitive wages.
So what are you waiting for? Apply now!
Responsible for overall Loss Prevention activities related to the prevention, apprehension and prosecution of shoplifters. Assist company Loss Prevention staff conducting various investigations. Assist store management with security and safety issues. Consistently provide friendly and engaging customer service to internal and external customers. Perform related work.
Typical Duties and Responsibilities
Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer. Provide exceptional customer service by telephone, email, and in person.
Detects, apprehends and prosecutes shoplifters.
Prepares and submits reports involving investigations and Loss Prevention (LP) matters.
Researches and archives general liability incidents via C.C.T.V.
Participates in internal company investigations.
Testifies at legal and court proceedings on behalf of the company.
Works with local, state and government agencies regarding company matters.
Participates in maintenance of loss prevention and safety programs.
Conducts loss prevention audits.
Detects, investigates and reports hazardous workplace incidents and issues.
Provides store support by promoting loss prevention and safety awareness.
Provides LP training to store staff.
Identifies and troubleshoots C.C.T.V. equipment.
Collaborates with loss prevention Field Technicians regarding C.C.T.V. equipment.
Maintains loss prevention office and equipment to established standards.
- High School Diploma or equivalent
Recognizing the required criteria to determine what constitutes shoplifting.
Demonstrating good judgment when responding to difficult situations or individuals.
Providing excellent verbal, written and interpersonal communications skills in a work setting.
Documenting work and customer service activities.
Applying strong analytical and problem solving abilities.
Prioritizing and executing tasks in a high-pressure environment.
Demonstrating initiative and self-direction.
Working effectively in a team oriented environment.
Consistently provide friendly and engaging customer service to internal and external customers.
Work 10-12 hour shifts in a 24/7 operation, including nights, weekends and holidays.
Develop proficiency with WinCo’s C.C.T.V. equipment, locks and door hardware.
Sit for extended periods.
Perform all tasks efficiently and accurately with confidentiality, honesty and integrity.
Obtain State or Local certifications as required.
Travel daily within a defined geographic area to assigned locations.
Perform other duties as assigned or needed.
Must be at least 21 years old
Acceptable Department of Motor Vehicles driving record.
Machines and Equipment Operated:
Office machines (computer terminal, copier/ scanner, 10-key, fax machine, telephone etc.).
C.T.V., DVR and digital camera equipment.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.
As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Requisition ID: 2020-62877
Street: 9718 E. Sprague Ave.
Salary Type: Hourly
Vacation Eligible: Yes
External Company URL: https://www.wincofoods.com/
Post End Date: 12/6/2020