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Job Information

CommonSpirit Health Host in SILVERDALE, Washington

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

Job Summary:

This job is responsible for serving as the direct interface between patient/family and CHI Franciscan Food and Nutrition Services with respect to meal selections in accordance with diet orders and department standards. Incumbents are assigned to a specific set of rooms for their work day/schedule in order to cultivate a relationship with patients, family members and unit staff.

Work includes placing patients’ orders electronically utilizing a bedside-mounted PC equipped with the dietary food management (DFM) technology which is integrated with the electronic medical record (EPIC). An incumbent also provides personalized delivery of meal trays and assures, within scope of position, that tray contents are accurate to diet specifications and patient order preferences.

Work requires basic knowledge of division-approved diets in order to assist, inform and guide patients in placing meal orders and to facilitate optimum patient nutritional care and customer satisfaction. An incumbent will proactively address service and/or quality issues as they occur, working with the greatest degree of patient satisfaction in mind and taking personal responsibility for expedient action and effective solutions.

Essential Duties:

  • Takes patient meal orders from the bedside using the electronic room service program (DFM) in accordance with established standards and procedures.

  • Interacts with assigned patients and their care teams to facilitate exceptional customer service in meeting patient room service needs; promotes perception of “personal service” through individualized ordering and meal delivery.

  • Provides basic information, within scope of position, to patients with respect to nutrition and therapeutic diet.

Qualifications

Education/Work Experience Requirements

One year of related work experience in the hospitality, retail or healthcare service fields that would demonstrate attainment of the requisite job knowledge/abilities.

Licensure/Certification

  • Valid Department of Health Food Handler’s permit issued by the State of Washington.

  • Advanced Food Safety Certification (e.g. NEHA, ServSafe) is required within 90 days of date of hire.

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Requisition ID 2020-146271

Employment Type Full Time

Department Nutrition Services

Hours / Pay Period 72

Facility Harrison Medical Center

Shift Day

Standard Hours 7:00-19:30

Work Schedule CHI Not Applicable

Location WA-SILVERDALE

Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

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