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Washington State Communications Supervisor, Traffic and Emergency Operations in Shoreline, Washington


About WSDOT Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world's longest floating bridge, and recently completed the world's widest tunneling project.

The Opportunity WSDOT is currently seeking a Communications Supervisor to lead, develop and implement strategic communications for maintenance, operations, traffic, Transportation Systems Management and Operations (TSMO), incident/emergency response and social media for the Northwest Region. This position leads day-to-day communications efforts as well as create and lead forward looking, multi-year communications and community engagement plans for high-profile/high-impact projects and programs. This position will innovate and pioneer communications efforts to meet the business needs of the agency and the needs of the public, and to make sure all Public Information Officers (PIOs) are trained and able to respond to an emergency.

What to Expect Among the varied range of responsibilities held within this role, you/the Emergency Traffic Operations Communications Consultant will:

  • Identify, develop, and implement strategic communications for maintenance, operations, traffic, incident/emergency response and social media for the NWR
  • Develop and coordinate communications policies and makes policy decisions related to project communications issues as well as crisis communications
  • Respond to frequent reporter inquires at the local, regional, and national levels
  • Represent WSDOT with partner agencies and influential stakeholders
  • Manage the Northwest Region’s (NWR) graphics team
  • Work in a 24/7 environment and be able to carry an on-call pager/cellphone and respond to emergencies day and night for one week at a time. Qualifications To be considered for this opportunity, the following are required:

  • Bachelor’s degree in English, communications, journalism, public relations, political science, social science, or related fields

  • Four years of professional experience in information, journalism, or public relations.
    • Additional professional experience in information, journalism, or public relations will be substituted, year for year, for education. Ability to obtain FEMA certifications (ICS 100, 200, 300, 400, 700, 800) within 18 months of employment

It is preferred that qualified candidates also have:_ _

  • Ability to organize and prioritize work despite tight deadlines, multiple customers, and competing priorities
  • Ability to work independently and work as part of a team
  • Ability to foster and maintain excellent working relationships even in time of stress and conflict
  • Ability to advise top management officials regarding program impact upon public; organize, prepare, and present comprehensive public information and education programs using mass media; write and speak effectively; coordinate and supervise subordinate personnel; establish and maintain cooperative relations with members of the media and the public; select effective methods and techniques of disseminating a variety of information.
  • Knowledge of methods of determining needs for public information and education; methods and techniques of evaluating effectiveness of public relations programs; mass news media capabilities, procedures, and techniques; state government and departmental organization, programs, and functions
  • Knowledge and experience working in crisis communications and transportation operations
  • Knowledge and background in public speaking, writing, and editing; public composition and layout. English grammar, punctuation, spelling, and diction; graphic arts and printing methods and materials
  • Knowledge of public relations, public involvement, marketing, customer service, transportation, media relations, community relations (including working with disadvantage, minority, and non-English speaking communities) and construction
  • Background in and thorough understanding of transportation communications, media relations, public outreach, and politics

*Important Notes *

  • The salary listed for this position includes a legislative approved 5% premium for workers in King County.

*Why WSDOT *

  • Work-Life Balance – We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.
  • Paid Leave – In addition to 10 paid holidays, full-time employees earn a minimum 14 paid vacation days per year!
  • Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information. Check out this video to learn more: Why WSDOT?
  • *

How to Apply Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible. In order to be considered for this opportunity, please include the following with your online application:_ _

  • An attached Resume outlining (in reverse chronological order) your experience to date.
  • An attached Cover Letter that further explains your qualifications, and indicates why you believe you are a viable candidate for this role.
  • Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity. * *

*WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may *contact the listed Recruiter.

*WSDOT does not use the E-Verify system. For more information, please visit *www.uscis.gov_ _

Contact us For inquiries about this posting, you may contact the assigned Recruiter, Renee Mason, at Please be sure to reference 20DOT-NWR-10025E in the subject line.

Salary: $67,548.00 - $90,804.00 Annually

Location: King County - Shoreline, WA

Job Type: Full Time - Permanent

Department: Dept. of Transportation

Job Number: 20DOT-NWR-10025E

Closing: 1/27/2021 11:59 PM Pacific

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504

Phone: View Posting for Agency Contact