Job Information
BFS Group LLC Inside Counter Sales Inside Sales in Shelton, Washington
Position Summary: The Inside Counter Sales Representative assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service. They may handle special orders and advanced pricing. This position generates sales by gathering customer's product needs, design specifications and acts as the company liaison between the company and the customer. What You'll Do: Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer. Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations. Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs. Coordinates purchase and delivery of special products. Obtains information on pricing specifications, uses and an availability. Codes and inputs customer orders, pricing information and additional data into the computer system. Creates accurate and complete invoices, work orders, and sales tickets. Helps maintain stock levels on the sales floor and in the stockroom. Operates cash register daily. Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures. Minimum Requirements: Minimum education required: High School Diploma Minimum experience recommended: 1-2 years in building material industry. What You Can Bring to the Team: Good interpersonal and customer relations skills and excellent oral and written communication skills. Strong verbal and written communication skills Strong customer service skills Knowledge of basic sales techniques and concepts Strong attention to detail Knowledge of company products, production processes and product standards Knowledge of building materials, applications, related equipment, and/or construction industry. Familiar with inventory and inventory control. Ability to operate computer, calculator & cash register. Must be able to drive and walk throughout yards, plants, and offices. Work Environment / Physical Activity: Subject to both typical office environment and outside locations with temperature and weather variations. Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds. Must be able to stand and walk frequently throughout the day. "Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening."