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Job Description

Customizes and delivers education services to client.

The Associate Consultant is responsible for coordinating and/or delivering education and training to the client related to Oracle Health solutions and other technology as needed. They are expected to engage with the Information Services team and/or the client to augment product knowledge or accuracy of training/education materials. The associate is expected to maintain an awareness of projects and software changes that will require client communication or training. Control aspects of client training or testing events (i.e. instruction, application implementation, environment, setup etc.) to ensure success. Produce quality deliverables on projects (i.e. assessments, communication, curriculum development, eLearning). Continually develop capacity to deliver services that add value to the client and grow their understanding of basic concepts. Provide support to team members and client partners. Meet Oracle Health, IT Works and client KPI's. Travel as needed.

Work involves independent thinking and activities with strong time management skills. Familiarization with Millennium Foundations and/or healthcare experience preferred. Position will be included in onsite on call rotation.

Career Level - IC1

Responsibilities

Associate is responsible for development and/or maintenance of all training documents, standard communication tools/templates and related data repositories with the aid of available tools and resources.

Associate is responsible for collaboration with team to deliver Information Services newsletter to the client at an agreed upon cadence.

Associate is responsible for maintaining the Learning Journey database and assignments to staff and client ,as appropriate, with assistance from team.

Associate is responsible for collaborating with client on new employees, onboarding training and orientation to ensure client satisfaction and new hire preparedness for use of technology.

Associate will assist in the development and maintenance of standard work/workflow documentation of client processes.

Associate will assist in change education and communication to coincide with projects, system upgrades and updates, scheduled outages or as needed.

Associate is expected to engage regularly with the team and be active in Information Services team collaborations.

Associate is expected to take call, in a rotation, and provide exceptional customer service, utilizing team and existing documentation for troubleshooting and issue resolution.

Job responsibilities expected to expand as training and development program stabilizes and additional needs are identified.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $19.62 to $38.32 per hour; from: $40,800 to $79,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer