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YMCA of Greater Seattle Whole Person Health Navigation Coordinator in Seattle, Washington

Overview

OUR COMMITMENT TO EQUITY

The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

The YMCA of Greater Seattle is committed to providing a positive atmosphere that prioritizes safety and inclusivity for all employees. The YMCA of Greater Seattle has implemented safety standards and protocols related to preventative health measures based on CDC and local health department guidelines.

SUMMARY

Directly supports the Whole Person Health Navigation Hub by conducting data entry, tracking, and reporting needed to connect referred individuals to the YMCA’s suite of wellness programs, such as chronic disease prevention and management programs, wellness coaching, behavioral health counseling, and others. Conducts phone- and email-based outreach to these individuals, schedules and/or enrolls them in appropriate programming, and maintains accurate records for data collection and reporting purposes. Provides administrative, organizational, and logistical support for all healthy living services, and to the Navigation Hub and the Health and Social Services Center of Excellence as a whole.

Responsibilities

  1. Maintains an electronic database of private health information and enters and sends/receives data through the referral management system following all privacy and security protocols.

  2. Conducts care coordination conversations with referred individuals and other prospective community members utilizing motivational interviewing and active listening skills.

  3. Works in collaboration with other Centers of Excellence to coordinate referral management, new membership, and program enrollments.

  4. Ensures accurate intake forms, data collection forms, and appropriate program documentation are completed.

  5. Supports quality assurance and other administrative duties related to Health and Social Services programming across the Association.

  6. Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

  1. Accuracy

  2. Passion for Excellence

  3. Reliability

  4. Communication Skills

  5. Customer Service

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

TRAVEL

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Qualifications

POSITION REQUIREMENTS

  1. One or more years of education and/or work experience in health promotion, public health, community outreach, or similar field.

  2. Working knowledge of preventative health programs and philosophy.

  3. Comfort interacting with individuals’ health-related information and communicating with health care providers.

  4. Intermediate to advanced computer skills and experience with Microsoft Office suite.

PREFERRED EDUCATION AND EXPERIENCE

  • One or more years of college education in health promotion, public health, or a related field. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.

  • Prefer knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).

  • Prefer any type of previous experience interacting with the healthcare system.

  • Proven history of successfully delivering projects on time and within budget.

  • Demonstrated excellent oral and written communication skills.

  • Ability to work with creativity and flexibility, both independently and as a team member.

  • Ability to speak any language in addition to English.

This job description may be changed at any time, at YMCA of Greater Seattle’s discretion.

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.

YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system.

If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082.

Mission Statement:

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

YMCA of Greater Seattle Core Values:

Respect

Caring

Honesty

Responsibility

Passion for Excellence

Job Locations US-WA-Seattle

Posted Date 7 days ago (7/22/2021 5:24 PM)

ID 2021-12133

Type Regular Full-Time

# of Openings 1

Location Association Office

Category Health & Well-being

Address 909 4th Avenue

Minimum compensation USD $18.22/Hr.

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