Accenture User Researcher in Seattle, Washington
Mixed Method Researcher
Thanks to a unique partnership with Accenture Interactive, we’re able to do work that changes the world and Fjord is always looking for kindred spirits. Digital is no longer the centerpiece of brand experience; the emphasis is shifting onto how best to use it as an invisible enabler of physical and sensory experiences. As interactions with users evolve from periodic engagements via a screen to consistent, connected experiences, organizations must create new services that are deeply integrated in the physical world.
We are a family of Fjordians, our living culture and borderless playground provide us with space to thrive, following simple core values that inform everything we do. Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do.
At Fjord, the human is always at the center of everything we do. The Design Research practice at Fjord ensures that everything we deliver is grounded in a deep understanding of what matters to the people we are designing for.
The Mixed Methods Design Researcher works with the project team leadership in defining the research track of work; assists with clearly articulating research objectives and approaches; supports the team in executing and analyzing primary research; and develops research materials and key deliverables. They have a tool kit of methodologies and know when it’s best to use them depending on the goal and the constraints.
This is your opportunity to be part of a team that is creating positive impact for our clients and the world through a powerful empathetic lens of the people we serve.
As a team, we:
Develop ways to conduct effective primary research through qualitative and quantitative methods.
Represent Design Research on our teams and in our studios.
Define the insights and frameworks that keep the human at the center of our design solutions.
Have specific opportunities to use our craft to make a difference in people’s lives.
Engage in ongoing activities that enable us to learn, practice, and evolve our discipline.
Collaborate on products and services that change the way our clients do business.
A professional in this position, at this level within Accenture has the following responsibilities:
Understand which methodologies are best to answer different client needs and questions.
Ensure the qualitative work is grounded in a deep and contextual understanding of what matters to the people we are designing.
Ensure the quantitative work is empirical by nature and obtains statistical rigor when understanding people’s behaviors and attitudes.
Support and help lead design research activities including research planning, fieldwork execution, analysis, synthesis, research story, and deliverables.
Define design research plans based on relevant research and business objectives.
Support and help lead design research activities at the project level.
Support new business development efforts by providing expert information in pitch efforts and client meetings.
Attend and help plan studio and community events, workshops, and conferences as a Fjord ambassador.
Can collaborate with other strategists and data scientists and collaborate on mixed methods work to bring integrated value to our clients.
These are the minimum requirements for an aspirant to be considered for the position applying to:
3+ years’ experience in conducting research and participating in all aspects of design research qualitatively and quantitatively (planning, executing, analysis, synthesis, deliverable creation).
At least a Bachelor’s degree or equivalent experience in Design Research or a human behavior related field such as Psychology, Cognitive Science, Sociology, Anthropology, Political Science or similar fields requiring research.
Experience conceptualizing and managing research projects qualitatively and quantitatively from start to finish.
Proven history of delivering results on time and within budget.
Working knowledge of all aspects of research: recruiting processes; scheduling and logistics; protocol development; analysis and framework development; video compilations; research deliverables.
Qualitative research experience may include interviewing, moderating, ethnographic research, contextual interviews, UX/UI research, field studies
Quantitative research experience may include survey research, synthesizing/analyzing large-scale data, natural language processing corpora or other large text, or experimental design
Ability to learn new software quickly; experience with Microsoft Office and Microsoft Excel
Familiarity with online research tools is a plus.
Familiarity with R, Python, STATA, SPSS, or any other tool for data analysis.
Ability to communicate with clients and partners about research methodologies, analyses, and findings
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