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Pinkerton Training and Engagement Manager in Seattle, Washington

Training and Engagement Manager

Seattle, WA - United States

We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Training and Engagement Manager is primarily responsible for supporting the design and delivery of training and engagement programs, that engage and develop high-performing personnel who are fully capable of meeting (and exceeding) their work requirements. The ideal candidate will be a self-starter, with a passion for independent, creative problem-solving, and have relentlessly high standards, with proven learning and development management and facilitation skills, with a history of taking ownership of training and engagement outcomes at a global level and with a strong commitment to raise the bar of performance and achieve results.

Essential Functions:

  • Represent Pinkerton's core values of integrity, vigilance, and excellence.

  • Provide subject matter expertise in the area of learning and development and workforce engagement.

  • Use effective leadership, communication and facilitation skills to support personnel to achieve the required standards of performance and compliance against program requirements.

  • Conduct strategic planning and governance activities to design or develop suitable training solutions to support ongoing operational needs and workforce development requirements.

  • Directly assist with the identification and development of improvement opportunities and other growth or best-practice initiatives globally.

  • Take ownership of associated operational and administrative duties.

  • Provide advice to teams on training-related matters, including emergent issues and new practices or requirements.

  • Maintain highly accurate record-keeping in support of training outcomes.

  • Conduct engagement sessions, audits, investigations and other activities to prevent, detect or resolve potential non-compliances or training deficiencies.

  • Evaluate current practices, procedures and service arrangements and lead the implementation of improvements and/or propose viable solutions to achieve efficiency gains.

  • Facilitate opportunities to develop and share best practices amongst key stakeholder groups.

  • Support any other operational or account management activities as required.

  • All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree with five or more years of experience in a corporate training, and/or higher education institution.


  • Training development, implementation, and oversight experience.

  • Strong knowledge of learning and development, concepts, solutions, frameworks and methodologies.

  • Strong familiarity with adult learning theory, curricula, and instructional design.

  • Strong familiarity with conducting need analyses, assessments, and training program evaluations.

  • Strong inter-personal communication skills.

  • Professional demeanor and appearance.

  • Strong client orientation and results driven.

  • Able to manage multiple projects simultaneously withcompeting priorities and deadlines.

  • Attentive to detail and accuracy.

  • Strong problem-solving, and root cause analysis skills.

  • Excellent written, verbal, and presentation skills.

  • Strong organizational and administrative skills.

  • Computer skills; Microsoft office, IT systems and software specifically Learning Management Systems (LMS).

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.

  • Regular computer usage.

  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.

  • Occasional reaching and lifting of small objects and operating office equipment.

  • Ability to adjust focus between close and distance vision.

  • Travel, as required.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.