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COMPASS HOUSING ALLIANCE Teller at Bank & Mail Social Services in Seattle, Washington

ABOUT THE POSITION: As a member of the Client Services Office (CSO), the Teller greets clients at the teller window to serve their banking needs, deliver their mail, provide ORCA Lift enrollment, and provide referrals and information about emergency services. The Teller is an important CSO team member who works closely with Case Managers and other program staff to provide effective and compassionate support to our homeless and low-income client population. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). **Effective 12/6/2021 all new hires to Compass Housing Alliance are required as a pre-condition of employment to be fully vaccinated for COVID-19 prior to their start date. ABOUT THE PROGRAM: Compass Day Services includes the Client Services Office (CSO), the Hygiene Center, and the Day Services Center. The Day Center offers comfort and stability to those in need. People can seek refuge, meals, and basic services, as well as connect with housing navigation support, case management, mental health counseling, and nursing services. These services help move people toward increased stability, independence, and self-sufficiency. The Hygiene Center offers men and women experiencing homelessness a place to use the restroom, take a hot shower, and do a load of laundry. The CSO provides free mail and banking services for individuals who are housing insecure. A mailing address provides stability and the opportunity to apply for benefits, seek employment, access resources, and exercise the right to vote. Compass Day Services is a welcoming space where people can find a path out of homelessness. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit LOCATION: Pioneer Square Neighborhood (Seattle, WA) REPORTS TO: Program Coordinator FLSA STATUS: Non-Exempt SCHEDULE: Monday-Friday 8:30am-4:30pm; with weekly staff meetings Thursday 2pm SALARY RANGE: $19.07 per hour (Step 1*)*Step 2 increase of 2.5% after 12 consecutive months of employment QUALIFICATIONS *Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in social work or related field would be a compliment to the required experience. *A minimum of 1 years’ experience in a social service setting preferably dealing with issues of homelessness, desired. *A minimum of 1 year demonstrated customer service experience, required. *A minimum of 6 months of experience working in cash handling, required. *Proficiency in Spanish or other languages, desired. *Awareness and/or training around issues of equity, intersectionality, and belonging. *Familiarity with issues of housing instability, mental health, substance use, sexual assault, and/or domestic violence, desired. HOW TO APPLY?Please visit our website for more details and complete an applicatio