Genex Service LLC Telephonic Case Manager in Seattle, Washington
Genex Service LLCTelephonic Case ManagerUS-WA-SeattleJob ID: 21-11847Type: Regular Hire# of Openings: 1Category: Case ManagementOverviewMitchell, Genex and CoventryWith Mitchell, Genex and Coventry now one organization, we’ve dramatically expanded our ability to deliver innovative services and technologies to our customers. We’ve also seen career opportunities within our combined organization grow. Each part of our organization helps people recover after a challenging event in their lives.Mitchelldelivers trusted software and services to the property & casualty claims, collision repair and risk management industries with technology-enabled solutions that simplify claims handling, repair processes and pharmacy transactions. Genex helps injured workers return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customers. Coventry offers the nation’s largest and most diverse set of provider and ancillary networks focused on improving total overall outcomes.Together, we bring a complete set of proven capabilities for our partners who require more than one-dimensional solutions. We combine innovative technology, insightful analytics and deep expertise to help them reach their ultimate goal—restoring lives.ResponsibilitiesThis is a full-time, remote position and can be located anywhere in the U.S.The Telephonic Case Manager provides case management services to clients. The Case Manager assesses and documents case activities in a timely manner, facilitates timely return to work, reviews medical aspects of claims, recommends diagnostic procedures and testing, and coordinates second opinions. The Case Manager interacts with insurance providers, treatment providers, and the employer and client to ensure the success of the treatment plan. The Case Manager also evaluates the progress of the treatment and makes necessary adjustments to it. You will be responsible for managing an average of 60-70 cases per month. The Case Manager:Assesses, plans, coordinates, implements and evaluates injured/disabled individuals involved in the medical case management process.Provides case management services to injured employees on behalf of carriers/employers.Facilitates communication with third party payers, providers, injured employees and employers to reduce disability costs.