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IBI Group Technical Project Manager - Transit Data in Seattle, Washington

IBI Group's Transit Data team is hiring a Technical Project Manager to join their TRANSIT-alerts/real-time sub-team. Remote work from any location in North America will be considered. IBI Group's Transit Data team focuses on helping transit agencies manage their data, provide high-quality real-time information to passengers, analyze service quality, and measure performance. The Transit Data practice also has a special emphasis on open data and open data standards like GTFS/GTFS - real-time. The Transit Data team has been working closely with many agencies to plan for, design, procure, implement, maintain, and test their passenger information and analytics systems. This includes experience with King County Metro (Seattle), Sound Transit (Seattle), Community Transit (Everett), TransLink (Vancouver), RTD (Denver), MBTA (Boston), and others. A Little About Our Products: The Transit Data team provides the following software systems to transit agencies: * TRANSIT-alerts: manage a region's or agency’s service alerts (delays, cancellations, etc.) * TRANSIT- real-time: manage a region’s or agency’s real-time prediction and vehicle location data * TRANSIT-data-tools: manage and edit a region’s or agency’s GTFS data * TRANSIT-routing: OpenTripPlanner-based system for planning multi-modal trips * TRANSIT-performance: analyze transit service and measure performance in real-time Most of the things you'll work on: 1. Immediately (typically starting within 0-6 months) - Setup, configure, and manage TRANSIT-alerts/- real-time systems: * Configure systems to meet client’s preferences * Perform manual QA and/or write scripts to automate QA procedures * Identify root cause of bugs and propose bug fixes * Create and revise internal and customer documentation * Periodic scheduled after-hours support and occasional emergency after-hours support - Track project progress and provide updates to internal and external project teams - Communicate with clients, and act as liaison between clients and the product/development teams 2. Eventually (typically starting after 6+ months): * Act as primary point of contact for client agencies * Translate client needs into functional requirements * Manage development and release process for new software versions * Develop project budgets and schedules * Contribute to proposals and other business development efforts You'll need to have: * At least two years of experience with transit data, software, planning, or engineering projects * Familiarity with and/or interest in public transit, including transit data * Interest in project management and client communications * Familiarity with software programming concepts (any language) * Curiosity to understand how systems work and identify/solve problems * Attention to detail and ability to balance priorities and multiple projects * Interest in developing new skills and excitement for new challenges It’s a bonus if you also have: * Experience with project management, software product management, or other similar experience * Experience managing transit software systems * Experience with GTFS or GTFS- real-time formatted data * Experience with databases and writing SQL scripts * Experience or familiarity with a programming language such as C# or JavaScript * Familiarity with transit operations Located on the 10th floor of 801 Second Avenue, in the historic Norton Building with sweeping views of Puget Sound to the West and Mount Rainier to the South, IBI Group’s Seattle office is situated in the heart of downtown Seattle. Seattle is known for its eclectic and energetic feel, with a wide range of neighborhoods that boasts: fine dining to trendy eateries, eye-catching art galleries and museums, and a walk on the beach a stone throw away – there’s something for everyone! The variety of transportation options makes getting around town a snap. Choose from Metro Buses, Link Light Rail or the Sounder Train. Seattle’s got you covered! Home of major tech companies like Amazon, Microsoft, and Expedia, Seattle is a leader in technology of the future – a true Smart City. Our employees enjoy our small office feel and all the perks of a big office support system. You’ll have direct access to management while benefitting from our enthusiastic and helpful organizational resources team. The floors are open concept and creative and represent our collaborative approach to projects. As a global architecture, engineering and technology design firm, IBI Group also has offices across the country, continent and world.