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Description

Robert Half is seeking a highly experienced and driven Senior Product Manager – Integration Services to lead the definition, design, and delivery of our API, event-driven, and real-time data integration products. This role will be responsible for driving product direction, defining acceptance criteria, and partnering with engineering teams to deliver future-proof, scalable solutions. The ideal candidate will have deep expertise in managing complex system integrations, event-driven architectures, and creating user-focused API contracts.

Key Responsibilities:

Product Definition & Value:

• Provide technical consultation to stakeholders and influence strategic decisions.

• Facilitate the creation and maintenance of API and event documentation.

• Define and document non-functional requirements such as scalability, performance, resilience, security, and business continuity.

• Collaborate with cross-functional technology teams to ensure alignment on product solutions.

• Represent the customer experience in engineering decisions.

• Develop clear acceptance criteria to meet customer, business, and technical goals.

• Lead backlog prioritization to align with the product roadmap and strategy.

• Stay up to date on industry best practices, especially regarding real-time APIs and event hubs, while solving complex technical problems.

Analysis & Metrics:

• Analyze product data to support decisions and apply key learnings to future development.

• Define and monitor key performance indicators (KPIs) to measure product health, feature performance, and customer satisfaction.

• Continuously identify opportunities for performance improvements.

• Lead initiatives aimed at improving product performance and customer outcomes.

Leadership & Communication:

• Partner with engineering teams to define technical requirements and solution architecture.

• Maintain strong relationships with engineering and business stakeholders to communicate technical options and implications.

• Eliminate ambiguity in feature goals and criteria, ensuring alignment across teams.

• Present recommendations clearly and persuasively to drive stakeholder decisions.

• Effectively influence and negotiate with internal teams, business partners, and third-party vendors to resolve issues and align on product strategy.

Product Planning & Delivery:

• Identify and document technical tradeoffs, dependencies, and constraints.

• Collaborate with engineering teams to validate feature development against goals and support user acceptance testing.

• Facilitate the resolution of blocking issues during development and testing, including troubleshooting data integration problems.

• Lead feature sizing and delivery planning with cross-functional teams, utilizing agile methodologies and tools such as Jira, Confluence, and Miro.

• Ensure successful delivery and iterative development of features in alignment with business priorities.

  Requirements

• 7+ years of experience in product management, enterprise services, or ownership of system integrations and APIs.

• Proven track record in defining product features, metrics, and driving feature performance using data.

• Expertise in designing scalable and maintainable solutions that address future use cases.

• Skilled at writing clear user stories and acceptance criteria that drive technical development aligned with customer needs.

• Demonstrated ability to communicate and collaborate effectively across cross-functional teams and stakeholders.

• Strong analytical skills and ability to translate data into actionable insights.

Technology Requirements:

• Deep understanding of event-driven architectures, synchronous and batch structures, and integration patterns.

• Proven experience creating and documenting event, REST API, and batch contracts.

• Expertise in master data management principles and establishing operational/analytical data hubs.

• Proficiency in Agile methodologies, Jira, Confluence, Microsoft Suite, and sprint planning.

• Strong problem-solving skills in debugging integration errors and troubleshooting issues during development and testing.

Preferred Qualifications:

• Experience working with high-transaction volume systems and enterprise-class software solutions.

• Familiarity with data services like events, APIs, and master data management systems.

• Strong verbal and written communication skills to influence outcomes and align stakeholders.

  Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .