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Amazon Corporate LLC Systems Engineer in Seattle, Washington

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Join a team that's building next generation, highly scalable services using the AWS cloud, workflows and Java. Our Web portals and services will drive new customer experiences for the Amazon Digital products such as Amazon Prime, Kindle eBooks, Amazon Video, Digital Music, and much more. You will be a member of a team of highly motivated and talented team of systems developers and systems engineers helping to shape the future of Support technologies. You and your team will:-Be highly motivated and passionate about creating a great customer experience.-Participate in detailed reviews of service disruptions, metrics, detailed prelaunch planning.-Champion and advocate for customer requirements.-Work directly with developers to ensure that issues are resolved as expediently as possible.-Provide support and perform troubleshooting tasks, with responsibilities covering multiple products, features and production services-Work on operations and maintenance driven coding projects, primarily in Perl, Python, Java, shell scripts, and web technologies-Software deployment support in staging and production environments-Develop tools to aid operations and maintenance-Ownership of one or more Digital products or components-Customer notification and workflow coordination and follow-up to maintain service level agreements-Work with in support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set-Demonstrate strong verbal and written communication skills, which will be key in driving stakeholder communication during critical events.Looking for a self-starter who had excellent debugging .and.amp; problem solving skills.Basic Qualifications* 5+ years in development/Software Systems/DevOps/Site Reliability Engineer role or application development in distributed systems.* B.S. or MS in Computer Science, Engineering or a related technical field* Excellent debugging/troubleshooting skills* Strong automation/programming skills in Jave/Python/Perl* Knowledge of Java based technologies* Thorough understanding of UNIX/Linux operating system* Ability to write intermediate/complex level SQL queries* Excellent verbal .and.amp; written communication skills* Strong understanding of support process- tickets, monitoring, processes and metrics* A passion towards problem-solving* Must be able to think/act proactively* Willing to work in 24x7 on-call support (on rotation basis)Amazon is an Equal Opportunity Employer .and.ndash; Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age

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