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Description

Amazon’s Region Flex Migration (RFM) Team is looking for a Support Engineer to join our team in Seattle.

Who are we? We work to identify and resolve issues when migrating service(s) from one region to another internally. This includes the retail website, Alexa, Prime Video and more. Not only are we the front line when it comes to finding issues and resolving them before the general service teams run into blockers but we also work with our partner organizations to build tooling that allows service teams to spend as little engineering effort to perform their migrations.

In short, we are the front-line team performing service migrations across the broad scope of amazon services first to identify and resolve problems before the company as a whole becomes blocked.

Key job responsibilities

Key job responsibilities

• We do almost everything in Linux. We’re looking for people who are not just hobbyists, but people who’ve tweaked their favorite distro to get things working just the way they like them.

• We need people with a solid grasp of networking fundamentals. This includes experience with load balancers, switches, and routers.

• We need people who can design, implement, maintain and deploy components that solve problems in a complex ecosystem. We work in lots of different languages (not limited to, but most often Python and Java). It is more important to us that you understand coding in the context of working in distributed systems and/or widely scaled web applications.

• We need people with strong written and verbal communication skills and an ability to communicate effectively with both technical and non-technical individuals.

• We want to work with people whose passion for problem solving goes hand-in-glove with their debugging and troubleshooting skills.

• We need people with an ability to self-motivate and follow-through on projects. To us, that means being detail oriented, passionate, and delivering results.

Basic Qualifications

• Experience troubleshooting and debugging technical systems

• Experience troubleshooting and documenting findings

• 4+ years of software development, or 4+ years of technical support experience

• Experience scripting in modern program languages

• Experience in agile/scrum or related collaborative workflow

Preferred Qualifications

• Knowledge of distributed applications/enterprise applications

• Knowledge of UNIX/Linux operating system

• Experience analyzing and troubleshooting RESTful web API calls

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,400/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.