Work in Washington Veterans Jobs

Req #: 237931

Department: HOUSING & FOOD SERVICES

Appointing Department Web Address: https://hfs.uw.edu/About

Posting Date: 08/21/2024

Closing Info: Closes On 09/18/2024

Salary: $5,200 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf )

STUDENT CARE SPECIALIST

Housing & Food Services (HFS) supports over 10,000 student residents and operates 40+ dining locations on campus. With a team of over 1,200 staff and students, HFS is dedicated to enhancing student life through teamwork and excellent service.

In Housing & Food Services, our DEI statement reads: HFS will become an organization that prioritizes inclusive workplace communities, centered on belonging and opportunity for all staff. All HFS staff must accept responsibility to identify and interrupt biases, privilege, barriers, and power dynamics. We challenge ourselves to engage in open dialogue, active listening, and empathic learning.

POSITION PURPOSE Responds to resident crisis cases by providing diagnostic assessment, crisis intervention, mobilization of internal and external resources, establishing appropriate stabilization and disposition of each case and referral for follow-up care.

DUTIES AND RESPONSIBILITIES Crisis Response: • Serves in the Residential Life weekly On-Call rotation of 3 staff when classes are in session to respond to mental health crisis and other wellness concerns as they occur for a residential population of over 9,500 residents. • Implements Departmental/University emergency and crisis response protocols. • Collaborates and consults with other Student Life professionals regarding residents needing additional support/resources. • Provides follow-up with residents, campus services and others as necessary. • Participate in an On-Call duty rotation of three staff providing coverage 7 days a week, 24-hours a day, including holidays.

Students of Concern Process Management: • Reviews and delegates all student of concern reports amongst Residential Life staff • Ensures that community staff adheres to established guidelines; provides direction and feedback as necessary. • Directs staff on the proper use of the student care database, interpreting and applying program guidelines. • Maintains student resident crisis records and develops additional resources as necessary or directed. • Manages student resident concerns through a variety of interventions, referrals, and follow-up services in collaboration with other University departments. • Facilitates follow-up meetings with students of concern. • Recommends follow-up steps to Residential Life staff for students of concern situations in accordance with the established Student of Concern Guidelines and recommendations from the Counseling Center Liaison • Provides one-on-one follow up with students of concern following medium to high level incidents occurring overnight or over weekends. • Ensures completion of care follow up measures (i.e. appointments, consultations, referrals) by students of concern in consultation with campus partners. • Serves as the main point of contact for hospital staff after students of concern have been voluntarily or involuntary transported due to the severity of their mental health concern. • Informs supervisor of pertinent ongoing students of concern situations; determines when a report should be referred to and reviewed by supervisor, Director of Residential Life and/or the Student Care Team

Residential Life Student Care Responsibilities: • Facilitates resident meetings regarding risky behaviors. • Facilitates resident meetings regarding housing accommodations. • Coordinates programmatic efforts to implement in communities across campus designed to educate residents on mental health resources. • Coordinates with campus partners to provide support for residential students. • Administers the Suicide Intervention Program for high-risk residents. • Provides leadership to the Residential Life Student Care Committee • Represents Residential Life at campus-wide Student Care Team

Residential Life Assessment Responsibilities (5%) • Compiles data and submits quarterly and annual statistical reports regarding the student of concern process. • Analyzes Residential Life Student of Concern data to ascertain programmatic needs.

Records Management: • Maintains accurate electronic case management records in Advocate database. • Communicates database efficiency and critical issues to supervisor. • Prepares and distributes staff training materials related to CARE module in Advocate database.

Special Projects Management: • Assists Residential Life team with special projects as assigned.

IMPACT TO THE UNIVERSITY This position is responsible for student care which contributes to a safe, healthy, living and learning environment for our student residents.

POSITION COMPLEXITIES HFS Residential Life houses over 9,500 students in residence halls and apartments. This position oversees the operationalizing of student development and applied environmental theory within this complex and quickly evolving environment.

WORKING CONDITIONS The position works a regular Monday through Friday schedule; however, it requires significant evening and weekend commitments throughout the year. The daytime schedule will allow for flexibility in response to after-hours coverage needs.

The Care Specialist must: • Live on-campus in a partially furnished 2-bedroom apartment within a residence hall or apartment community. • Participate in an On-Call duty rotation of three staff providing coverage 7 days a week, 24-hours a day, including holidays. • Work extended hours during peak times of the academic year.

SUPERVISION RESPONSIBILITIES None

REPORTS TO Assistant Director for Student Care & Conduct, Residential Life (Clinical supervision for licensure is unfortunately not available in this position)

MINIMUM REQUIREMENTS • Master’s degree in social work, counseling, or closely related field • Two years of experience working in social work, counseling, crisis management, student wellness, or a related field; experience can include a practicum placement.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. DESIRED QUALIFICATIONS Experience that demonstrates: • Ability to perform the essential functions of the job outlined above. • Care appropriate to the population served. • Demonstrated human relations and effective communication skills. • Strong organizational and project management skills, with excellent attention to detail • Ability to manage multiple projects and deadlines while responding to frequent interruptions. • Demonstrated knowledge and skills necessary to provide care appropriate to the age and development of the patients served.

CONDITITONS OF EMPLOYMENT A satisfactory outcome from reference check verification is required prior to hire.

This is a live-in position Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.