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We are looking for a savvy marketing professional who is an influencer, storyteller, and data pundit who can position a strategic JLL account for long-term growth and retention. The Strategic Client Growth Manager will be expected to build a deep understanding of an assigned strategic JLL client and drive a 1:1 client marketing strategy hinging on tactics and programs that will strengthen client loyalty, growth, and retention. Your programs will help identify and nurture new stakeholders and champions, while uncovering opportunities to drive significant revenue and profitability alongside the account leadership team. You'll work closely with JLL's account leaders and service delivery teams to ensure delivery of a holistic marketing strategy that addresses all levels of our client's organization. This role will report to the Global Communications Operations Lead. While this person will focus on client marketing initiatives for a single strategic account, there will also be opportunities to connect and collaborate with the broader JLL marketing team as appropriate. Personal qualities: Strong passion for serving and understanding clients Competitive nature- loves to win/ achiever of accomplishments Deals well under pressure Interpersonal skills to help them nurture client relationships and work across teams Incredibly creative marketing and communication skills Analytical skills to determine marketing effectiveness and ROI of engagement efforts Strategic thinker that can see beyond the day-to-day grind to help reach marketing and sales goals, create a stronger brand, and improve the customer experience Responsibilities: Draft and execute a client marketing support plan Partner and support our functional team leaders in their positioning decisions and client-facing deliverables Manage client-facing messaging strategy and content Find new ways to tell JLL's success stories to the client and proactively manage client perception, including internal digital channels and events Build and implement tools and programs that will increase renewals, referrals, and cross-sell and upsell opportunities Lead and manage customer engagement programs, such as in-person/virtual events, workshops, and ongoing nurture campaigns Create case studies for business development reference tools Support renewal and expansion opportunities Required Qualifications 5-7 years of experience in leading marketing initiatives for a professional services firm Bachelor's degree with emphasis on communications, marketing, and business Corporate real estate experience highly preferred Experience creating and executing marketing campaigns and programs that drive customer engagement and advocacy Ability to write effective copy is a necessity; graphic design capabilities are a plus Loves to write and has proven written and oral communication skills Organized and attention to detail is essential JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known phy