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Amazon Corporate LLC Sr Technical Program Manager, WW Sales-Tech, Business Insights & Analytics in Seattle, Washington

Job summaryAre you passionate about working with exceptional technical talent to deliver products that significantly impact how technical teams serve customers around the world? Do you thrive in a fast-paced, sometimes ambiguous environment and enjoy driving project schedules from design to release? Well, you have found the right place! At AWS, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people who are extraordinary at getting stuff done.To meet the growing demand for Amazon Web Services, the World-Wide Commercial Sales - Technical Organization is expanding its Business Insights & Analytics team. This team is responsible for gathering, analyzing, and delivering insights from data and building tools that will help SAs and CSMs serve our customers better.We are seeking a Technical Program Manager who can operate with a startup mentality while partnering with teams of business intelligence engineers, business analysts, data scientists and data engineers to deliver bar-raising data products. You will be responsible for defining and leading mechanisms for resource allocation, progress tracking, and program updates. You will implement artifacts to keep peers, stakeholders and users informed of our product pipeline, and establish feedback mechanisms. This role requires the ability to work with a variety of key stakeholders across job functions on a global basis.Here are some other qualities we are looking for:* Be great fun to work with. At Amazon, we have a credo of "Work hard. Have fun. Make history". In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.* Display flexibility to manage shifting priorities and influence in the face of ambiguity. You will help create critical business process for a rapidly evolving organization* Enjoy developing solutions for technical talent to achieve great things. You will have a passion for enabling cloud computing experts through your data products for a diverse and challenging set of customers.* Have a strong understanding of solutions innovation. The ideal candidate will have past experience working with technical teams or similar role to support the operations of the business.Key job responsibilities* Create, maintain and disseminate project information to stakeholders.* Plan and manage multiple parallel projects.* Prepare program updates and metrics for presentation to leadership.* Provide project leadership, anticipate bottlenecks, mitigate project risks, quantify the impact of making tradeoffs, and balance business needs against technical constraints.* Regular communication with senior leadership on status, risks and change control.* Identify and analyze data to isolate issues, develop solutions, and prioritize opportunities.* Deal with ambiguity in a complex, dynamic environment.* Cross-team coordination, agile project management and executive presentation skills are essential.* 6+ years of technical program or project management experience* Experience using data and metrics to drive improvements* Experience owning program strategy, end to end delivery, and communicating results to senior leadership* Experience collaborating with technical and non-technical stakeholders across multiple cross-functional teams.* Excellent written and verbal communication skills. Ability to work effectively with tight deadlines in a fast-paced environment.* MBA or Master's degree in Engineering, Mathematics, Computer Science or related field* Demonstrated program ownership and consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail* Experience in operational program management roles supporting global organizations and m

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