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Description

At Amazon, we obsess over our customers and maintaining their trust. To earn that trust in an environment as vast and varied as Amazon’s requires the applied skills of experienced and innovative Technical Program Managers to tackle challenges at Amazon scale.

We are seeking an exceptional Technical Program Manager to join the Amazon Dedicated Security Team (DST). We are looking for an individual that can lead technical initiatives, build and maintain strategic relationships with internal and external partners, define and implement repeatable processes and deliver results against Amazon's dynamic security landscape. If you’re passionate about solving security problems at scale and want to join a fast-paced organization with global impact on millions of customers, then we’d like to talk to you.

As a Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end projects. You will be comfortable working across time zones and through ambiguity. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Ideal candidate must be able to understand the different security needs across security domains, dive deep to learn the nuances of the security needs for a business unit, create a mechanism to measure the security posture of each business unit they support, and progress the metrics program to meet the business needs. The candidate must be able to work with different teams within DST, the larger InfoSec organization at Amazon, and different business units DST supports.

Key job responsibilities

• Learn the business operation and security needs of the different business units DST will be supporting.

• Understand the security tools and services used by DST teams to meet the security needs of the businesses.

• Develop programs and lead initiatives aimed at identifying and eliminating security risks for Amazon and its Business Units (BUs).

• Manage security initiatives through the Business Unit life cycle and drive activities including coordination of detailed functional plans, communication with key stakeholders, issue resolution, and reporting metrics / KPIs.

• Create awareness of cross-functional inter-dependencies and establish prioritization for plan execution to minimize disruption on daily operations.

• Demonstrate the ability to communicate effectively at multiple levels of management and engineering, building trust across the organization, and demonstrating discretion with sensitive information.

• Build relationships and trust with BU points of contact and business leaders.

• Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers.

• Lead ambiguous and undefined problems to resolution in the face of uncertainty.

• Create repeatable processes for tracking risk, BU information, on-going engagement, and reporting.

About the team

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 6+ years of technical program management working directly with software engineering teams experience

• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

• Understanding of SDLC and Architecture System Design with the ability to ensure functionality and tradeoffs in terms of scalability, maintainability, extensibility, performance, and security

• Understanding of various security domains with a security organization or infrastructure.

• Experience creating mechanisms to measure security posture of various business units and progress the metrics program to meet the business needs

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

• 3+ years working in a security organization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.