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Description

Amazon Extra Large (AMXL) is a single-threaded organization with ownership of the end-to-end (E2E) customer experience for large, heavy, and bulky products. AMXL consolidates E2E supply chain: strategy, data analytics, tech, operations, warehousing, order fulfillment, transportation, and delivery. AMXL also offers special handling services such as Room of Choice delivery, Haul-Away, and Installation/Assembly for select items. AMXL currently operates in NA, EU, JP, and IN, with plans for further expansion.

The Senior Supply Chain Manager, AMXL NA Last Mile Long Term Planning team member will own the last mile new initiative strategy and execution plan for the 1-5 year horizon, dive deep into data to optimize and integrate existing strategies, and improve quality and financial metrics within the AMXL transportation network with innovative new solutions. You are able to effectively communicate in verbal and written form to senior stakeholders, solve ambiguous problem statements with a data-oriented approach, and identify and solve gaps with innovative solutions which improve customer experience, reduce cost, and create a best in class delivery network.

Key job responsibilities

• Scope requirements and integrate new initiatives such as unscheduled returns, services, major appliances, day of week jurisdiction into existing operations and develop weekly/monthly station level flows and metrics for these programs.

• Create an economic model in partnership with MOP data science teams to quantify incremental capacity costs, assess customer experience impact, and optimize peaking factors. This will lead to informed and cost-effective capacity planning, balancing cost and service quality for better customer experiences.

• Build, maintain, improve, and operate supply chain optimization and simulation models in partnership with SCOT and MOP internal data analytics teams while considering tradeoffs between network speed, cost, product mix, and performance across NA for a regionalized network.

• Create long term Last Mile volume plans during each planning cycle, collaborate and drive alignment with partner teams such as Short-term/Mid-term planning, Operations Engineering, Finance, other Amazon networks during the hand-off of the volume plans and initiatives.

• Communicate the network design and strategic visions through whitepapers, influencing leadership teams across retail, sellers, transportation operations, technology, and planning.

• Partner with broader sustainability org to drive various sustainability initiatives, and build the roadmap for AMXL.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | Nashville, TN, USA | Seattle, WA, USA

Basic Qualifications

• 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience

• 5+ years of program or project management experience

• 2+ years of data visualization and reports tools experience

• 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,300/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.