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Amazon Sr. Risk Manager, Logistics Claims Management in Seattle, Washington


The Program, Project, and Vendor Management Team within Amazon’s Logistics Claims Management group is seeking a motivated and experienced Senior Risk Manager. The ideal candidate will be familiar with insurance and claims programs and insurance policies, have a history of success in process improvement, have experience in vendor lifecycle management, and understand institutional program design and implementation. They will support a growing and evolving insurance program, partnering with key stakeholders to identify business challenges and develop creative, often novel, solutions. They will use data and metrics to propose program enhancements and modify standards as needed to improve our ability to scale. They will be comfortable presenting issues and proposed solutions to all levels of leadership through superior written and verbal communication skills.

In this role, the Senior Risk Manager will use their expertise in liability and insurance, excellent analytical skills, and outstanding business acumen to deliver results. They will know and obsess over our customers (internal and external) and will work backward from the customer’s needs to create best-in-class processes. They are a trusted partner to our external partners and internal business operations and will leverage those trusting relationships to create excellent outcomes.

Key job responsibilities

• Manage all aspects of vendor relationships, from process implementation to performance evaluation and improvement.

• Support document management and compliance.

• Partner with stakeholders to create and manage compliance controls.

• Clearly define and uphold performance standards based on organizational and team goals.

• Identify opportunities for improvements across the entire auto claims program and all lines of business.

• Effectively communicate recommended risk mitigation strategies and program/process improvements to cross-functional and internal leadership teams.

• Available for travel up to 25% of the time.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Bellevue, WA, USA | Chicago, IL, USA | Dallas, TX, USA | Nashville, TN, USA | New York, NY, USA | San Diego, CA, USA | Seattle, WA, USA | Tempe, AZ, USA

Basic Qualifications

  • Bachelor's degree or equivalent

  • 6+ years of compliance, audit or risk management experience

Preferred Qualifications

  • Master's degree or equivalent

  • ARM, AIC, CPCU, or similar designation.

  • Subject matter expertise in insurance policies.

  • Experience with tools like Tableau, QuickSight, and SmartSheet.

  • Excellent written and verbal communication with all levels of leadership.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.