Amazon Corporate LLC Sr. Program Manager in Seattle, Washington

Sr. Program Manager Location: US-WA-Seattle Job ID: 677041 Company: : Amazon.com Services, Inc. Position Category: Project/Program/Product Management--Non-tech Job Description At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver customer orders. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and as cost effectively as possible. Amazon is seeking an exceptional Sr. Program Manager who will be part of a start-up group that's defining and building cutting-edge products and service capabilities supporting Amazon's current and future delivery initiatives. Come join the team and help us make history! The Sr. Program Manager will be responsible for the overall program design and implementation for a new suite of tools and processes to manage Delivery Service Partner performance. To be successful in this position, you need to be comfortable driving business decisions in a high pressure and often ambiguous work environment, and interfacing with various functional teams and individuals at all levels of the organization. This role will include a mix of long term strategic projects and short term tactical tasks. The ideal candidate has a broad skill set including excellent business judgment, deep curiosity about how things work, strong written and oral communication skills, and a passion for creating effective processes and mechanisms that scale. Key responsibilities include: Working with engineering, legal, product, and operations stakeholders to evaluate and drive business decisions in an ambiguous environment Designing program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of worldwide stakeholders Develop regular program communication, including launch plans, timelines, status updates, and post-launch assessments. Rolling up your sleeves to help get things done: we're in launch mode! Proactively build and manage relationships with key internal stakeholders across a range of businesses Basic Qualifications Bachelor's Degree 5+ years of program management experience with excellent program and project management skills, including work prioritization, planning, and task delegation Leading new product or start-up related projects where processes will need to be defined, Strong oral and written communication skills Proficiency Excel Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment. You create order, without stifling progress and adaptation. Experience working with distributed teams, often in different countries Preferred Qualifications Expert level excel skills or proficiency in other tools/systems to analyze data MBA Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation