Amazon Corporate LLC Sr. Program Manager, GSF, Associate Driven Fulfillment in Seattle, Washington
Global Specialty Fulfillment (GSF) is the team that powers worldwide operations for Prime Now, Whole Foods, Fresh, AMXL (heavy/bulky), Pantry and more. Our team is looking for a Program Manager with strong project management experience to own and execute strategic and cross-functional operations projects. This PM will focus on World Wide optimization of the under the roof fulfilment and last mile delivery processes for all GSF businesses, working with stake holders across operations and technology teams. GSF is at the forefront of ultra-fast and specialty delivery innovation and is relentlessly pursuing opportunities to raise the bar. This role will play a key part in making that a reality World Wide.The ideal candidate for the role will be creative and driven, with strong communication and negotiation skills, allowing them to lead a team through an ambiguous space. Rapid experimentation, iteration, and ultimately delivering results are key. The candidate should have strong interest in operations, optimization, and project management. This is a fast space, with the opportunity to have a quick and meaningful impact on Amazon's customers World Wide.Responsibilities include:* Process mapping of fulfilment operations across GSF businesses* Developing strategy for increasingly simplified processes for enabling seamless process execution by associates* Delivering solutions that will be business agnostic, yet cater to the different complexities that exist across various GSF business environments* Drive innovation across processes to continuously lower costs while facilitating quality* Creating, managing, and communicating project roadmaps* Thinking strategically and implementing solutions that can scale to meet the scope of the GSF organizationA successful candidate will also demonstrate:* High attention to detail including ability to manage multiple, competing priorities simultaneously* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is required* Analytical and quantitative skills with the ability to use hard data and metrics to back up assumptions* Ability to clearly communication data insights to others* A clear focus on the customer's needs in the iterative development of the program* Ability to earn trust and influence a broad group of stakeholders#amazonGSF #globalspecialtyfulfillment #AmazonInnovation #SupplyChain #AmazonOperations #GroceryInnovationBasic Qualifications* Bachelor's degree in Business, Management, or other technical field or equivalent experience* 5+ years of professional experience, including experience operating in highly cross-functional and fast-paced environments* Ability to problem solve independently* Intermediate to advance experience with MS , Word, and SharePointAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.