Splunk Sr. Observability Practitioner (Practitioner Marketing, Remote-Friendly) in Seattle, Washington
Join us as we pursue our mission to remove the barriers between data and action so that everyone thrives in the Data Age. Splunk is filled with people who are passionate about pushing the boundaries of technology in an effort to help our customers succeed. Splunk is creating a world where data provides clarity, elevates discussion, and accelerates progress. We invite you to explore what has made us one of the fastest-growing technology companies in history, and how you can be an integral part of our journey
If you’ve ever been curious about what the go-to-market side of a tech company looks like, but didn’t know how to make the move, here is your chance! Splunk is seeking someone with experience monitoring infrastructure and/or web applications to help connect end-users to our world-class Observability products. If you’ve written blog posts, given conference presentations, or otherwise connected with a technical audience and want to do more, this is the opportunity for you.
In this role, you will be a key resource for and part of a team of product marketing professionals responsible for the positioning, messaging and integrated go-to-market planning and execution for Splunk’s Observability solutions. You will be responsible for deciding what content needs to exist to increase the adoption of Observability practices at the practitioner level, and for developing this content (such as blogs/articles, videos, demos, and conference talks.) Your goals will revolve around building awareness, educating, and driving the adoption of our products by DevOps folks, such as SREs, DevOps engineers, and software engineers.
This role is organizationally in the Marketing organization, but you will work closely with the product and engineering teams to learn about new features, provide practitioner feedback to these teams, and to prioritize and create in-product content and messaging for our practitioner audience. Your overall goal is to get people talking about Observability (and using Splunk’s Observability products to do it), and to show off the features and benefits of our best-in-class products. To do this, you’ll create expert-level content to help increase Splunk’s share of voice for key topics related to Observability and DevOps. You’ll also work with other marketing teams to develop marketing campaigns and collateral that appeal to other practitioners. You should have a passion for storytelling through product, a fun, positive attitude, and you should also genuinely enjoy helping other people figure stuff out.
Develop technical content, including videos, demos, and other assets to promote product capabilities and benefits for the Splunk Observability product line
Write technical blog posts and articles for Splunk.com and third party websites
Serve as an internal resource to speak authoritatively and authentically about what practitioners (e.g., DevOps teams, SREs, IT Operations teams, software developers) want in Observability products
Deliver webinars and hands-on workshops to demonstrate and accelerate the adoption of products
Create practitioner-facing best-practice tutorials for Splunk’s Observability products, including providing instruction on how to instrument 3rd party data sources, cloud providers, and applications in a variety of languages
Develop and deliver technical enablement content for sellers and sales engineers
Speak at virtual or in-person events to promote and evangelize Splunk’s Observability solutions
Participate in online communities & forums with target audiences
Partner with product management, engineering and marketing team members to drive Splunk thought leadership
3+ years combined experience in technical marketing, developer evangelism or other practitioner-focused marketing roles or time spent as an SRE, DevOps/Cloud engineer or software developer/engineer. If you’ve been on-call, that time counts double.
Hands-on experience with Observability tools, including infrastructure monitoring, application performance monitoring, AIOps, incident response, and logging tools
Strong understanding of modern infrastructure technologies, including virtual machines, containers, Kubernetes, public and private cloud, microservices, serverless functions, and service meshes
Strong understanding of software development, debugging, optimization, and/or troubleshooting - hands-on experience with common programming languages preferred
Customer champion, with a drive to go above and beyond to ensure awareness of our products, then successful adoption and onboarding
Excellent written and oral communication skills with a strong affinity for technical writing
Ability to explain technical concepts succinctly to people at all levels
Love of learning, strong team spirit, and willingness to self-start.
Ability to travel to industry conferences, customer visits, sales meetings, and other U.S. and international destinations (where appropriate and as necessary)
The screening process for this role will include: a phone interview with a recruiter, a virtual interview with the hiring manager, and a short writing sample task. (If you have other published work, we may be able to accept that in lieu of a writing sample.) Finally, you’ll go through one set of virtual interviews with peers and cross-functional team members.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.
Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.
Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!
Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.
We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.
Benefits & Perks: Wow! This is really cool!
Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.
This isn’t a job – it’s a life changer – are you ready?
Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
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