Amazon Corporate LLC Sr. Manager, Tech Launch Integration in Seattle, Washington
The Team: Field Technical Operation is the last mile of technical implementation, operations, and availability for Amazon Physical Retail stores including Amazon Go, Amazon Books, Amazon 4-star, and the new Amazon Fresh Grocery Stores. We are innovating the future of physical retail and we are looking for top talent to make it happen.The Role: We are looking for an exceptional senior leader to join our team and drive process definition and scalability for our tech launch teams. This is a critical path role with high visibility, high ambiguity, and high impact. This role sits at the crossroad of tech, business, and operations and to be successful in this role you must speak all three languages to drive a flexible, sustainable approach to scaling operations while integrating multiple evolving business and tech inputs. This leader will drive process maturity without stifling speed or innovation. The successful candidate will have superpowers in stakeholder mgmt, people mgmt and development, innovation, creating clarity out of ambiguity, and enabling productive collaboration. This role will require a strong backbone and ability to advocate with data and an ability to push back without being adversarial.* Bachelor's degree or higher; work experience may be substituted* 5+ years managing medium to large sized teams with large operations, technical, and cross team scope* 5+ years in managing large scale, cross-functional, complex programs* Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and highlight risks appropriately* High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously* Strong verbal and written communication skills with demonstrated experience engaging and influencing senior leaders, across functions including an ability to effectively communicate with both business and technical teams* Global experience (program launches in multiple geographies simultaneously)* Project/Program Management Certification or Software Development Lifecycle experience (Agile or other)* Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions* Experience communicating with senior management (VP level decision-makers)* Experience in product, program, and/or project management in leading cross-functional teams to continuously improve the business and define what is nextAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.